Honest 1 Auto Care / Glendale Luke Afb, Arizona

Rating: ★★

3 years in Business

Auto Repair & Service

Address: 15420 N 59th Ave, Glendale-Luke-Afb

Postal code: 85306

Phone: (602) 993-4000

Home of Honest Mechanics

Welcome to the "Home of Honest Mechanics"?® Full Service Auto Care - Providing dependable, honest service including electrical and engine repair, manufacturer`s maintenance, brakes, air conditioning and cooling system service, tire rotation and alignment.

Categories:

Auto Repair & Service

Payment:

all major credit cards, debit, financing available

Services/Product offered:

Check Engine Light
Engine Repair
Exhausts

Neighborhoods:

Bell/Greenway Neighborhood

Open hours:

Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 4:00 pmSun Closed

Brands:

All major Brands

Amenities:

Big Screen TV, comfortable waiting area, Internet available, Gourmet Coffee, Childrens play area with DVD`s.

Associations:

? Tech Net Repair Center

Reviews:

I had 2 of my motor mounts rep...

I had 2 of my motor mounts replaced on 04/29/2011. I returned on 10/29/11 for an oil change and informed the manager that the vibration from my motor mounts had returned. He explained to me that they "didn`t have time to look into the issue." As a paying customer, I take my vehicle to a professional and expect my concerns to be addressed, taken seriously and the issues resolved. Unfortunately this was not ... view morethe case. When I recently contacted them again to have the work corrected, they informed me that NOW my car/parts were no longer covered under warrenty and that my car is know for this issue. Had they taken the time to address my concerns at the time I presented it to them, my car would have been covered and they would have had to replace it at no cost to me. When I addressed the issue to the general manager, he was not only condesending but rude! When I spoke to the owner, he was even worse! In the end of our conversation, he even SCREAMED at me, "Don`t come back, we don`t want your business!!" and hung up! I am flabergasted at the entire situation. I had not intention of taking my car back to a shop that does not stand behind their work and parts. I was merely trying to explain to the owner the manner in which I was treated. As an owner, I thought he`d find this information helpful to imporve but apparently not. NEVER GOING BACK!!!

KathrynCramsey / 3/3/2012

Great Place

I`ve been to this store and its a great place to take your car. The other two reviews were written for another store. This place wasn`t even open until Jan 2010. The store that those reviews were written for is now closed and was in central phoenix.

mjyt / 11/11/2011

Worst EVER!!!!

This company is not honest and up front about repairs. I took it there for a squeaky noise coming from the tire. The ""mechanic"" said it was the rotor. ( I had the rotors replaced one year earlier) What a lie! In addition to the rotor replacement, he told me it needed a complete overhaul ~ $900.00. I was lied to, I was cheated, the work did not fix the squeak and they will not refund any of it! The worst exper... view moreience ever! DONT GO THERE!!!!!

outdoorsyguy25 / 1/31/2007

Avoid if possible, unless have deep pockets

Wanted a simple tire alignment. Sound easy...right? Wrong, tried to say I needed over $1000.00 worth of work.

Even offered on the spot credit to pay it off in 90 days. What a joke. Took car to Discount Tires and received tire rotation/balance.

Cost at new place: $30.00 & car is perfect!

curtains / 8/30/2006