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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

Marchionne: Midsize pickup still not in the cards; Ram 1500, Jeep Wrangler could use aluminum

During the Fiat-Chrysler briefings on Tuesday, Reid Bigland, head of Ram Trucks, outlined the new product plans for his brand, including confirmation that an all-new light-duty Ram 1500 will launch in 2017. From there, discussions spun off in two directions, with the main questions being: will Ram build a midsize pickup? And, following Ford's move to extensively use aluminum in its new 2015 F-150, will Chrysler be using this weight-saving material for the next round of its fullsize truck, as well?
"I think there is room for a Ram 1000," Fiat-Chrysler CEO Sergio Marchionne (pictured above) told members of the media, saying this is a conversation the automaker has been having internally for several years now. "We've tried this ... we've actually taken it to clinics," Marchionne stated, adding that the "response has been lukewarm."
"I have better use of aluminum in this house than a pickup truck." - Sergio Marchionne

2019 Ram Heavy Duty will have more than 170 available Mopar parts

When it comes to factory-backed modifications, few do it better than FCA's Mopar division. Just look at all the gear that's ready at launch for the new 2020 Jeep Gladiator pickup. In the past month or so, we've seen the debut of the Ram 2500 Heavy Duty and 3500, 4500 and 5500 chassis cab models. At the tail end of the 2019 Chicago Auto Show, FCA revealed a whole host of Mopar parts for the heavy-duty Rams. The display truck is a 2019 Ram 2500 Heavy Duty Big Horn with the 6.4-liter Hemi done up in FCA's Blue Streak paint. Most of the parts are going to be ready at launch, though Mopar says some are just concepts at this point. Actual parts include a black powder-coated "Ram Bar" in the bed fitted with five 5-inch LED lights. The lights are triggered by a switch box in the cab. Other Mopar parts on the truck include a bed step and fender flares as well as interior bits like rubber floor mats and stainless steel door handles. The truck is also fitted with a number of parts that aren't actually available. That includes the 17-inch beadlock wheels fitted with Goodyear tires. There are also rock rails and a bed-mounted spare that's good for up to 37-inch tires. Outside of the truck, Mopar will have a number of parts available at the 2500's launch. Customers can get a trailer camera, fifth-wheel hitch, gooseneck ball kit, bed extender, bed liner, a cargo ramp, toolboxes and more. Related Video: