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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

2019 Ram 1500 Tradesman shows off its simple lights

Each time a spy photographer has caught the 2019 Ram 1500 pickup running around, it's always had the same style of lights and grilles. This time, one of our photographers caught two Rams that have noticeably different versions of those body parts. The first one shown above has the same grille we've already seen. The difference is that the flashy LED-accented headlights are gone. Instead, it uses much simpler, more conventional reflector-style headlights. That doesn't mean Ram hasn't taken the time to give them a little flair, though. The lamps are divided such that the upper element lines up with the upper portion of the grille, and the lower portion with the grille bars and lower opening. The taillights are much simpler, too, also using a reflector setup and very clear lenses. These plain headlights lead us to believe that this is a base-model 1500 Tradesman. The second Ram shown has its lights well-covered, but the grille is exposed, and it's also different from past prototypes. It has a wavy mesh pattern in the grille openings rather than slats. The crossbar design remains, though. This different grille also confirms that Ram will offer appearance variations to distinguish models. We're not sure if this is a higher-level or lower-level trim, though. We would have a better idea if we could see the lights. All our questions should be answered soon, since the new Ram 1500 will be fully revealed next week at the Detroit Auto Show. Then we'll see all the grilles and headlights and their associated trims as they were meant to be. Related Video:

2019 Ram 1500 gets vertical touchscreen infotainment system

Truck buyers have grown to expect more than class-leading payload, towing, and torque figures. Today's pickups entice buyers with roomy cabins, luxurious interior materials, and the latest technologies that automakers have to offer. In the case of Ram, that includes FCA's well-regarded UConnect infotainment system. And judging by this latest set of spy shots, the 2019 Ram 1500's UConnect 4.0 package will include an inverted LCD screen. Vertical-oriented touchscreens are already available in certain Tesla, Volvo, and Toyota Prius Prime models, but this is the first such system we've seen in a pickup truck. The tall screen is flanked by hard buttons – some of which duplicate on-screen climate controls – and an additional set of software buttons appear at the bottom. Toggle switches below the screen include an option to manually raise and lower the Ram's air suspension setup. And finally, two dials remain for audio volume and tuning functions. A look at the 2019 Ram 1500's key fob shows that it, too, will get buttons to adjust the truck's ride height. That should make it easier to bring the pickup closer to the ground for entry and to load the bed, even from outside the cabin. We expect to see the Ram 1500 to debut in production spec at the Detroit Auto Show in January of 2018. Related Video: Featured Gallery 2019 Ram 1500 interior: Spy Shots Image Credit: Brian Williams Spy Photos RAM Technology Infotainment Truck