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Meet the main man behind the 2014 Porsche 911 GT3

We have yet to catch our breath from our first drive of the 2014 Porsche 911 GT3, but if you're still not sold on the fact that this track-ready 911 is only offered with a PDK transmission, then you should take it up with Andreas Preuninger. Preuninger is the guy who led the team responsible for the latest GT3. Porsche has released a video giving a little backstory of what went into the development of the car, which had as its goal the creation of a pure, rewarding 911 driving experience.
The video captures the sights and sounds of the GT3 perfectly. Perhaps the best part is listening to Preuninger describe one of the defining moments that resulted in replacing the GT3's manual gearbox with the PDK. We don't want to ruin the video for you, so scroll down to check it out for yourself.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Porsche Boxster and Cayman 4-cyl rated from 240 hp to 370 hp

Car magazine has information on the revised 981.2-series Porsche Boxster and Cayman twins that will inaugurate the all-turbo era for those two ranges. Almost all-turbo, that is - we're told that variants like the Cayman GT4 will continue with the flat-six. The rest, though, will come with a 2.0-liter, horizontally opposed, four-cylinder aided by just one turbocharger, according to Car's sources. Entry-level models will start at 240 horsepower, the S models graduate to 300 hp, the GTS trims get 370 hp. If accurate, the new new outputs will make for a wider power range than at present, and the base and S cars will go down in horsepower. Right now the Boxster gets 265 hp, the Boxster S gets 315 hp, and the Cayman lineup has ten more horsepower than the Boxster across the range but Car doesn't mention that continuing. The only gains come with the GTS models: the Boxster S will go up by 40 hp, the Cayman by 30 hp. To keep turbo lag from being an issue, Porsche could install some sort of e-boost to work while the turbo spools up "as a short-to-mid-term option." It is also possible that the Cayman will be sold as the entry-level vehicle in some markets at a lower price than the Boxster. The swap is planned to help Cayman sales, which have lagged the Boxster since launch. A 2016 unveil is predicted, perhaps at the Detroit Auto Show or Geneva Motor Show. Related Video: