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What do J.D. Power's quality ratings really measure?

Check these recently released J.D. Power Initial Quality Study (IQS) results. Do they raise any questions in your mind? Premium sports-car maker Porsche sits in first place for the third straight year, so are Porsches really the best-built cars in the U.S. market? Korean brands Kia and Hyundai are second and fourth, so are Korean vehicles suddenly better than their US, European, and Japanese competitors? Are workaday Chevrolets (seventh place) better than premium Buicks (11th), and Buicks better than luxury Cadillacs (21st), even though all are assembled in General Motors plants with the same processes and many shared parts? Are Japanese Acuras (26th) worse than German Volkswagens (24th)? And is "quality" really what it used to be (and what most perceive it to be), a measure of build excellence? Or has it evolved into much more a measure of likeability and ease of use? To properly analyze these widely watched results, we must first understand what IQS actually studies, and what the numerical scores really mean. First, as its name indicates, it's all about "initial" quality, measured by problems reported by new-vehicle owners in their first 90 days of ownership. If something breaks or falls off four months in, it doesn't count here. Second, the scores are problems per 100 vehicles, or PP100. So Power's 2015 IQS industry average of 112 PP100 translates to just 1.12 reported problems per vehicle. Third, no attempt is made to differentiate BIG problems from minor ones. Thus a transmission or engine failure counts the same as a squeaky glove box door, tricky phone pairing, inconsistent voice recognition, or anything else that annoys the owner. Traditionally, a high-quality vehicle is one that is well-bolted together. It doesn't leak, squeak, rattle, shed parts, show gaps between panels, or break down and leave you stranded. By this standard, there are very few poor-quality new vehicles in today's U.S. market. But what "quality" should not mean, is subjective likeability: ease of operation of the radio, climate controls, or seat adjusters, phone pairing, music downloading, sizes of touch pads on an infotainment screen, quickness of system response, or accuracy of voice-recognition. These are ergonomic "human factors" issues, not "quality" problems. Yet these kinds of pleasability issues are now dominating today's JDP "quality" ratings.

Porsche 911 spied looking like a Porsche 911

The 2017 Porsche 911 hasn't gone on sale yet and spy photographers have already snapped an early mule for the next-generation 911 due in calendar year 2018. It might be difficult to make out underneath the cobbled-together bodywork of the previous 991-version 911, but this one has a wider rear end that could be hiding the plug-in hybrid powertrain expected to come with the next big model update, perhaps codenamed 992. The strange white plug would be where owners plug the coupe in, according to this patent drawing. There have been rumors of a hybrid 911 coming for more than a year now, with some suspicious bits in a mule seen last year, and early prognostications being that Porsche is lining up the powertrain for the 911 Turbo to produce somewhere around 720 horsepower. That would make sense as the first stop for the learning and components of the 918 Spyder to trickle down to the 911 range. If Porsche migrated the 918's 156-hp electric motor unchanged into the 560-hp 911 Turbo, you're looking at a 716-hp monster that accelerates even more quickly. A hybrid 911 Carrera model would sit above the standard turbocharged engines. Elsewhere, the 992 model will come on the current MMB platform, and the exterior will be one of evolution, naturally. Interior upgrades will include a fully digital instrument panel. Or, going off the reservation, former Porsche chairman Matthias Muller said earlier this year that, "the high-speed high-tech laboratory of the 919 Hybrid will benefit all our future vehicles" in reference to expanding the Porsche model line to seven models. At the time, Bloomberg wondered if Muller was referring to the long-rumored Ferrari competitor Porsche has debated.

Jeep Wrangler and Mitsu PHEV driven, and Ford is up to something | Autoblog Podcast #539

On this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Green Editor John Beltz Snyder and Associate Editor Joel Stocksdale. We talk about driving the 2018 Jeep Wrangler and Mitsubishi Outlander PHEV we had at our office. We speculate about the Ford Maverick and Michigan Central Station, talk Porsche Cayenne E-Hybrid news, and help spend a listener's money on a pair of vehicles. Autoblog Podcast #539 Your browser does not support the audio element. Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Cars in the office: Jeep Wrangler and Mitsubishi Outlander PHEV Ford trademarks Maverick and Timberline Ford to buy Michigan Central Station? Porsche Cayenne E-Hybrid details Spend my money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Green Podcasts Rumormill Ford Jeep Mitsubishi Porsche Car Buying Used Car Buying Crossover SUV Electric Hybrid Luxury Off-Road Vehicles michigan central station