2000 Porsche Boxster on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

2017 Porsche Macan GTS First Drive

Zebulon Pike, the military commander and explorer for whom America's best-known mountain is named, never reached "his" peak, even though he tried. Over 200 years later, with a grin so giddy that I blame it on the thin air at 14,114 feet, I crested the summit of Pikes Peak a tick over 14 minutes after leaving the starting line. I was behind the wheel of the most fun-to-drive crossover anyone has ever built: the Porsche Macan GTS. I can't take credit for what must be one of the fastest unmodified sprints to the top. That goes to Pikes Peak legend Jeff Zwart, who led a pack of journalists in Porsche's latest Macan up the hugely demanding paved road. Zwart wasn't piloting a Macan GTS; instead, he was behind the wheel of the 911 GT2 he drove back in 2002 when much of the route was gravel. Today's pavement provides more grip but also less room for error, Zwart told us. Unforgiving, he called the mountain. That's just what you want to hear at 6:30 a.m. when Zwart, two cars in front of you, takes off at a racing start. Pressed later, Zwart admitted he drove at a fraction of his racing pace while juggling two radios (one to communicate with us and one for park rangers to alert him to wildlife on the road) and shifting a manual transmission. Strapped into a Macan GTS, however, I found the trip plenty stressful – but that's because of the blind corners, the narrow road, the frost-heaved pavement, the blinding sun, and, of course, those unforgiving drop-offs. The polished GTS, which slots in between the mainstream Macan S and the bonkers Macan Turbo, proved unflappable. Of the Macan flavors, which will soon include a four-cylinder base model, the GTS is best suited to carving through the Rockies. Its 3.0-liter, twin-turbo V6 comes from the Macan S, but Porsche dials its boost from 14 to 17.4 psi, bringing output to 360 horsepower at 6,000 rpm (up 20) and 369 pound-feet of torque from 1,650 to 4,000 rpm (up 30). The only gearbox available is the PDK (Porsche Doppelkupplung) seven-speed dual-clutch transmission with Comfort, Sport, and Sport Plus modes. In addition to the power increase, the GTS gets a standard air suspension that sits 10 millimeters lower than the optional version for the S and the Turbo. Front brakes cribbed from the Turbo and a switchable sport exhaust with a single flapper valve round out the performance changes.

Weekly Recap: Mazda's rotary revival ignites Tokyo Motor Show

Forty-eight years ago Mazda pioneered rotary engines in the Cosmo Sport. Mazda then honed the technology, won with it on the racetrack, and made it one of its signature features. If you're an enthusiast, rotary was a reason you like Mazda. It's a great part of the company's past. But until this week, that's exactly what we thought it was. History. That all changed with the reveal of the RX-Vision concept at the Tokyo Motor Show, which reignited the passions of the Mazda faithful. Suddenly, rotary was no longer a relic. The rotary concept shown in Japan was a front-engine, rear-wheel-drive sports car wrapped in the company's latest Kodo design language. It's powered by a Skyactiv-R unit (R for rotary), though specs were not disclosed. Mass production is "currently on hold," Mazda said, maintaining it never stopped development of rotary technology, even after the demise of the RX-8. Beyond that, we know nothing, other than the optimistic statement Mazda offered that: the "RX-Vision represents a vision of the future that Mazda hopes to one day make into reality." Put simply: we agree. OTHER NEWS & NOTES: Subaru previews next-gen Impreza While the Mazda concept was the headliner from Tokyo, Subaru's Impreza design study also stood out. The five-door concept is a signpost for the look of next-generation Impreza. It blends sportiness with functionality, and it's wrapped in a striking shade of 'high-luminance silver.' The fenders are flared to signal Subaru's all-wheel-drive capability, and the front has futuristic headlights that look like something from an Audi E-Tron concept. While most of this will be toned down in production, the concept suggests an elevated style for the Impreza, which is due as a 2017 model. Porsche adds potent GTS model to 2017 Macan line Porsche is giving the Macan crossover the GTS treatment, which will start at $68,195 when it goes on sale in March. GTS translates to more power, a sportier suspension, and interior and exterior design cues that sharpen the looks and reflexes of one of the most athletic SUVs on the market. Porsche recalibrated the 3.0-liter twin-turbo V6 from the Macan S to make 360 hp and 369 lb-ft, (up from 340 hp and 339 lb-ft in the S). It teams with a seven-speed PDK gearbox and all-wheel drive. An air suspension is standard. The body features a slew of black accents, and the standard 20-inch RS Spyder wheels are done up in a shade of satin black. The cabin gets leather, Alcantara, and GTS logos.