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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Top Gear teases Porsche 918 vs McLaren P1 vs LaFerrari showdown

It's the comparison test we've been waiting over a year to come together: the hybrid hypercar showdown of the century between the McLaren P1, Porsche 918 Spyder and Ferrari LaFerrari. They've each got hybrid powertrains pairing eight or more cylinders with an electric motor to drive around 900 horsepower through seven-speed dual-clutch transmissions. They come from exotic automakers with rich racing pedigrees, and each costs around a million bucks. Leave it to the guys from Top Gear, then, to finally put it together. The story adorns the cover of this month's issue of Top Gear magazine, which arranged the showdown – not the television program that started it all. Fortunately, they didn't miss the opportunity to capture the action on video, which will be available to iPad subscribers – but whether you've got access or not, you can catch a short clip of the seven-figure hybrid hypercars right here. News Source: Top Gear via YouTube Ferrari McLaren Porsche Hybrid Supercars Videos porsche 918 spyder mclaren p1 ferrari laferrari

Porsche calls in The Committee for Boxster and Cayman GTS

Porsche is set to offer up the very first GTS variants of its more affordable Boxster convertibles and Cayman coupes. This is very good news for enthusiasts. Aside from our original post announcing the hotted up models, though, Porsche hasn't given us much to go on.
And you know what? This video isn't much of help either. It's called The Committee, and we're guessing it's meant to highlight the lengths that Porsche went to in designing what are essentially sportier trim levels for its two most affordable entries. Still, it's a stylized and entertaining video with a few entertaining driving scenes scattered throughout, and it gives just a small glimpse of Porsche's view of the vaunted GTS badge.
Take a look below for the full video.