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Ford Mustang chief engineer, mid-engine Corvette | Autoblog Podcast #488

Note: There were some technical difficulties that prevented some of you from downloading this week's podcast. The player and link below should be working now, and the file has reached iTunes and other feeds as well. Thanks to everyone who wrote in to let us know of the issues! On the podcast this week, we have some questions for Ford Chief Engineer Carl Widman. Plus, Associate Editor Reese Counts joins Mike Austin to talk about the latest news, most notably the spy photos of the upcoming mid-engine Corvette. We also chat about the Jaguar F-Type Coupe, the Nissan Armada, and why 0-60 mph is a stupid performance figure. And, of course, we get into some Spend My Money advice, telling strangers what car to buy. And new this week is a cost-no-object what-cars-would-you-buy game. The rundown is below. And don't forget to send us your questions, money-spend or otherwise, to podcast at autoblog dot com. Autoblog Podcast #488 The video meant to be presented here is no longer available. Sorry for the inconvenience. Topics and stories we mention Mid-engine Chevrolet Corvette spied Chevy Bolt EV comes with 238 miles of range Ford will sell self-driving cars by 2025 Jaguar F-Type Coupe 2017 Nissan Armada (yes, Mike knows it's not a Patrol) Ford Mustang Chief Engineer Carl Widman interview Spend My Money - we give purchase advice Why 0–60 mph is a stupid performance test Rundown Intro - 00:00 The news - 03:30 What we've been driving - 16:20 Carl Widman - 26:44 Spend my money - 37:03 New fun game - 51:48 0–60 mph is overrated - 56:50 Total Duration: 1:04:57 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Feedback Email – Podcast at Autoblog dot com Review the show in iTunes Podcasts Chevrolet Ford Jaguar Nissan Car Buying nissan armada mid-engine corvette jaguar f-type coupe

2015 Nissan Murano: Introduction [w/video]

Right as winter turned to spring, a 2015 Nissan Murano was added to the Autoblog long-term test fleet. And while we'd like to report that it's been nothing but smooth sailing, the truth is, as we wrote this, the Murano was undergoing its second stint in the service bay at Suburban Nissan in Troy, MI. It only had 2,400 miles on the odometer. In fact, that's part of the reason why it's taken us so long to introduce this new member of the long-term fleet. After driving the new, third-generation Murano late last year, where we learned that Nissan thinks of its stylish crossover as the flagship for the brand, we decided to order one for a full year's worth of testing at Autoblog HQ. Right from the start, our Murano had problems. At 227 miles, the Check Engine Light illuminated. With no warning messages displayed in the car's onboard infotainment system, we took the Murano to the dealer, where a diagnostic check revealed a faulty O2 sensor. A new part was ordered and we were sent on our way. The Murano went back to the dealer, and now, that issue has been resolved. About 100 miles after the O2 sensor failed, the small storage cover on the center console broke. We aren't really sure how, since this small cubby hasn't had a whole lot of use. Rather than explain it in words, see what's going on in the video below. That's not the only issue we've had with the interior, either. We sort of expected the light, almost white leather to show signs of age during the year-long test, but even after just 2,400 miles, the seats are starting to look worn, with obvious discoloration showing on the driver's seat. What's interesting is, we never had this problem with the light-colored leather on our long-term 2013 Pathfinder. Beyond that, parts of the Murano's interior generally feel poorly put together. The door panels pull away upon light tugging (while closing the door, for example), some of the plastics creak, and we've noticed a few small rattles. Some of this is pretty alarming, especially considering the low mileage of our test car. But it stands to reason that these problems could've been baked in from the start. We're told our car had a couple of issues prior to delivery, and we've heard rumblings from other journalists that their test Muranos haven't been up to snuff. Our early impressions of the Murano were generally positive.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.