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2015 Nissan Murano: Introduction [w/video]

Right as winter turned to spring, a 2015 Nissan Murano was added to the Autoblog long-term test fleet. And while we'd like to report that it's been nothing but smooth sailing, the truth is, as we wrote this, the Murano was undergoing its second stint in the service bay at Suburban Nissan in Troy, MI. It only had 2,400 miles on the odometer. In fact, that's part of the reason why it's taken us so long to introduce this new member of the long-term fleet. After driving the new, third-generation Murano late last year, where we learned that Nissan thinks of its stylish crossover as the flagship for the brand, we decided to order one for a full year's worth of testing at Autoblog HQ. Right from the start, our Murano had problems. At 227 miles, the Check Engine Light illuminated. With no warning messages displayed in the car's onboard infotainment system, we took the Murano to the dealer, where a diagnostic check revealed a faulty O2 sensor. A new part was ordered and we were sent on our way. The Murano went back to the dealer, and now, that issue has been resolved. About 100 miles after the O2 sensor failed, the small storage cover on the center console broke. We aren't really sure how, since this small cubby hasn't had a whole lot of use. Rather than explain it in words, see what's going on in the video below. That's not the only issue we've had with the interior, either. We sort of expected the light, almost white leather to show signs of age during the year-long test, but even after just 2,400 miles, the seats are starting to look worn, with obvious discoloration showing on the driver's seat. What's interesting is, we never had this problem with the light-colored leather on our long-term 2013 Pathfinder. Beyond that, parts of the Murano's interior generally feel poorly put together. The door panels pull away upon light tugging (while closing the door, for example), some of the plastics creak, and we've noticed a few small rattles. Some of this is pretty alarming, especially considering the low mileage of our test car. But it stands to reason that these problems could've been baked in from the start. We're told our car had a couple of issues prior to delivery, and we've heard rumblings from other journalists that their test Muranos haven't been up to snuff. Our early impressions of the Murano were generally positive.

Nissan planning 90-second Super Bowl commercial, plus two debut cameos

The Super Bowl is still a few days away, but the big ads from several automakers for the game are already streaming online. Nissan is bucking the trend, though, and the Japanese brand is only releasing the first 10 seconds of its spot before the actual premiere. Much like one of Toyota's ads, Nissan is choosing to focus on fathers this year. The story of the commercial is about a racecar-driving dad balancing work and life with his new child, but despite the motorsports connection, the teaser shows cars for just a few seconds. Hopefully, setting the commercial to Harry Chapin's Cat's in the Cradle doesn't make the whole thing too maudlin. We'll be seeing even more from Nissan during the Super Bowl than originally thought, as well. The automaker will now be taking 90 seconds of ad time during the game, rather than the original plan for 60 seconds. Perhaps the extension will give the company even more time to show off its two surprise product cameos during the spot. One of them is rumored to be the first official glimpse at the GT-R LM Nismo LMP1 racer. Nissan lengthens Super Bowl commercial to 90 seconds, teases "With Dad" spot with release of brief clip Nissan back as Super Bowl advertiser after nearly two decades Releases first 10 seconds of its ad as a teaser Announces the in-game commercial has been lengthened to 90 seconds Story will depict the struggle of work-life balance facing many American families Iconic song "Cats in the Cradle" by the late Harry Chapin featured Two surprise products to make cameo appearances NASHVILLE, Tenn. – Nissan, which has been teasing its Super Bowl plans through a one-of-a-kind social media campaign using YouTube "content creator" videos and the hashtag #withdad, is giving the first hint of its in-game commercial by releasing a short preview of the spot today. Nissan previously announced it would feature a 60-second spot in the Super Bowl. The company has increased its stake in the game to a 90-second ad, which it says will tell a unique family story while maintaining a strong Nissan brand connection.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study