1995 Custom Mitsubishi Eclipse Rs Hatchback 2-door 2.0l on 2040-cars

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2022 Mitsubishi Outlander Luggage Test | Three rows, two tests!

Well, this is a first. Normally, three-row vehicles are so enormous that doing a luggage test with the third row lowered is a total "no kidding" proposition. I'd run out of stuff in my garage long before I'd fill up a Kia Telluride. As such, I only test the space behind the raised third row of three-row SUVs because that can actually be some useful information. The 2022 Mitsubishi Outlander is not a typical three-row SUV, however. It's one of only two SUVs in the compact segment, along with the Volkswagen Tiguan, that offers a third-row seat. As I've already demonstrated, it's not much a seat, but its presence and the need to accommodate it does mean the Outlander has one of the largest cargo volumes in the compact segment.  As such, what we're getting here is the first Double Luggage Test© whereby I'll be treating the Outlander like both a compact SUV and a three-row one, testing it with both the third row raised and lowered. Right!? Pretty damned exciting.  Test 1! Here's what you get with third row raised. On paper, Mitsubishi says this is 11.7 cubic-feet, which is indeed the smallest three-row number I've come across while luggage testing. Congratulations Cadillac XT6, you're no longer last! Wait, hold that thought ... Thanks to those comically tall head restraints and the Outlander's D pillar shape, I could actually safely place the fancy bag on top without it flying forward or excessively blocking rearward visibility (the two reasons I don't load to the roof in these tests). You can see that visibility below right. Below left you can see the 12.6-cubic-foot Cadillac XT6, which could not fit the fancy bag as such (though, obviously, you could fit something). So, sorry XT6, you're in last again. Mwa mwa.  Ah, but what about under-floor space. There's indeed some available. It houses the cargo cover encased in a foam mold that also houses those comically tall headrests when not in use. Remove it all, and there is a decent amount of extra space unearthed, which could theoretically free up some extra space if you left the rigid floor open. That's not the same as vehicles like the Honda Pilot and Kia Telluride, though, which more obviously intend you to use the under-floor space in such a manner.  Test 2! With the third-row lowered and the second-row reclined to a natural position, this is the space available. The specs say it's 33.5 cubic-feet, which falls short of the class-leading Honda CR-V (39.2), Toyota RAV4 (37.5) and Hyundai Tucson (38.7).

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Mitsubishi recalls 130k Lancers, Outlanders over auxiliary glitches

The National Highway Traffic Safety Administration has has announced two separate recall campaigns for Mitsubishi vehicles, both of them related to problems with their auxiliary systems and covering a total of some 130,000 units. The recalls relate to Lancers (including Sportback and Evolution versions) as well as the Outlander and Outlander Sport, all of them from the 2009 through 2011 model years. The larger of the two recalls relates to the blower motor that may not to an adequate job of defrosting the windshield and therefor impede the driver's visibility. The recall covers 76,958 units, specifically the 2009-2011 Lancer (manufactured between March 16, 2009, and March 30, 2011), 2010-2011 Lancer Sportback (June 17, 2009, to December 1, 2010), 2010-2011 Lancer Evolution (July 14, 2009, to January 7, 2011), 2009-2011 Outlander (February 10, 2009, to June 22, 2011), and 2011 Outlander Sport (August 26, 2010, to November 19, 2010). The smaller recall still covers another 53,395 units due to a problem with the electronic control unit tasked with operating the headlights, taillights and windshield wipers. "Unstable voltage" in that dedicated ECU could cause those systems to function improperly – which, again, could impede the visibility and increase the risk of a crash. This recall covers the 2009-2010 Lancer (January 12, 2009, to July 6, 2010), 2010 Lancer Sportback (June 17, 2009, to June 8, 2010), 2010 Lancer Evolution (July 14, 2009, to August 4, 2010) and 2009-2010 Outlander (January 12, 2009, to August 27, 2010). In both cases the manufacturer is not aware of any accidents or injuries resulting from the problems. But all the same, in both cases, owners will be notified to bring their Mitsus into their local dealer to have the relevant component (blower motor or ECU) replaced. Since the affected models and model years overlap, we suspect some owners may have both components replaced on their vehicles at the same time, but we're reaching out to Mitsubishi Motors North America for clarification. If this array of recalled vehicles sounds familiar, you might be thinking of a similar campaign issued last October that covered some 166,000 Lancers and Outlanders from largely the same model years. That unrelated recall, however, related to the drive belt detaching from the engine.