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Mitsubishi Vision Ralliart Concept revealed at Tokyo Auto Salon

Mitsubishi has arrived at the 2022 Tokyo Auto Salon with a bevy of vehicles, but none more interesting than the Vision Ralliart Concept. We have fond memories of the Ralliart name on Mitsubishi models sold years ago, which gives us a glimmer of hope that a return to the sub brand could once again give us a Mitsubishi to get excited about as enthusiasts. That initial Ralliart return is in concept form and in the shape of the new Outlander. Mitsubishi is using the Outlander PHEV as the basis of this concept, but it appears as though nothing has been done to the powertrain to make it any more potent than the standard car. However, Mitsu has attended to it elsewhere. The Ralliart Concept gets large brake rotors and six-piston brake calipers to increase stopping power. It also features suspension changes. Mitsubishi doesn’t say exactly what itÂ’s changed beyond specifying that the comfortable ride “is further refined,” though. Lastly, Mitsubishi fitted 22-inch wheels with bigger tires to enhance cornering. Appearance-wise, the Vision Ralliart Concept gets unique front and rear bumpers, wider fenders in front and rear, a new front grille and big rear diffuser. Mitsubishi says that this car “embodies Mitsubishi Motors' vision for the new Ralliart and brings together the company's engineering and passion for Monozukuri challenges (craftsmanship).” How all of the above may translate into a production Outlander Ralliart model is still to be determined, and itÂ’s not yet clear if weÂ’ll ever see such a thing in the U.S. Beyond that concept, we also get a look at an Outlander Ralliart Style and an Eclipse Cross Ralliart Style. Both of these cars are full of red, white and black stickers/accents to give them the Ralliart look weÂ’d expect. However, the packages are limited to appearance changes only. Again, Mitsubishi gives no indication as to what its end game might be with these vehicles. On the off-road side of things, there's the Outlander Wild Adventure Style based on the PHEV. This model adopts a bunch of Mitsubishi accessories that make it a better vehicle for heading into the wilderness. It has items like all-terrain tires, bumper protectors, mud guards, a roof carrier, trailer hitch and additional garnishes all around to give it a sportier/outdoorsy look. If kei cars are more your style, Mitsubishi has also revealed the K-EV Concept X Style in Tokyo. ItÂ’s meant to preview a new generation of electric kei cars in Japan.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Nissan and Mitsubishi reportedly working on a 1-ton pickup for the U.S.

We can probably consider it a testament to how far ex-Nissan Renault CEO Carlos Ghosn veered the conglomerate off the straight and narrow that Nissan continues to restate its global aims. Four years ago, Ghosn successor CEO Makoto Uchida announced Nissan Next, part of the plan's global initiatives to "[Focus] on global core model segments including enhanced C and D segment vehicles, electric vehicles, sport cars," "Introduce 12 models in the next 18 months," and "[Expand] presence in EVs and electric-motor-driven cars, including e-POWER, with more than 1 million electrified sales units expected a year by end of FY23." About 18 months later, the automaker expanded on detail with Ambition 2030, which would invest 2 trillion yen ($13.2 billion U.S.) through 2026, part of which would pay for launching 23 new electrified models, 15 of those pure-electric and planned to hit the market by 2027. It's been a tough row to hoe. Now, at the end of Nissan's fiscal year in March, Uchida announced a revised business plan called The Arc. This would put 30 new models on the market by the end of fiscal year 2026 (March 2027), 16 of which will be electrified. Note the climbdown: Ambition 2030 wanted to put 23 electrified vehicles on the market, 15 of them pure-electric, The Arc wants 30 total vehicles, 16 electrified, eight of them pure-electric. A report in Automotive News says one of those BEVs could be an electric one-ton pickup that Nissan will develop with Mitsubishi for the North American market, as well as a plug-in hybrid powertrain that will power an unknown body style and could also serve the pickup. The PHEV would come first, no surprise based on trends in the EV market. Mitsubishi would develop the PHEV powertrain, perhaps an evolution of the system sold in the Outlander PHEV here and the Eclipse Cross PHEV in international markets like Australia. Bringing a PHEV would give Mitsu a third plug-in model, and give Nissan a second to go along with the China-specific Venucia-brand PHEV that launched last year. Beyond giving Nissan a much needed hybrid to sell in the U.S. — the automaker doesn't sell any here now — it would give Mitsubishi dealers some much needed new product.  The pickup, on the other hand, would employ Nissan's EV expertise. It's planned for our market sometime between March 31, 2027, and the same date in 2031. This could make it a part of Nissan's planned family of next-gen modular EVs that debut after the eight models coming by 2026.