2009 Mini Cooper S Clubman Horizon Blue 6 Speed Automatic 31744 Miles on 2040-cars

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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

MINI Cooper SE Convertible concept is a one-off EV for sun worshippers

Mini rummaged through its parts bin to create a new concept called Cooper SE Convertible. As its name implies, the electric ragtop was built by dropping the Cooper SE hatchback's battery-powered drivetrain into the body of a gasoline-powered Cooper S Convertible. Visually, the Cooper SE Convertible stands out from its gasoline-powered sibling by adopting some of the Cooper SE's defining styling cues. It wears a plastic panel instead of a grille, an array of powertrain-specific emblems, yellow accents, and 17-inch Power Spoke wheels. Mini also added a handful of "THIS TOY IS ELECTRIC" decals, and it kept the power-operated soft top that opens or closes in 18 seconds. Power comes from the Cooper SE's electric drivetrain, which consists of an electric motor that draws electricity from a 28.9-kilowatt-hour lithium-ion battery pack to zap the front wheels with 181 horsepower and 199 pound-feet of torque. The hatchback's maximum driving range checks in at about 110 miles, which is hardly a stellar number, and we don't know what effect chopping off the top has on that figure. Mini stresses that the Cooper SE Convertible is not a production model. We're not surprised: the current-generation Hardtop is at the end of its life cycle and its successor should make its debut in the not-too-distant future. However, the concept suggests (though nothing is official yet) that the next-generation Convertible will be offered with an electric powertrain. And while drop-top sales are dropping around the world, but Mini said in 2021 that it won't leave the segment. The next Mini Convertible is tentatively scheduled to make its debut in 2025. Related Video This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Rivian R1T, Mini Cooper Electric owners happiest with their EVs

The J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study is out, and there's change at the top. With the swelling adoption of electric vehicles in the U.S. over in the past two years especially, the third year of the EVX study changes focus to first-time EV buyers. Those two factors encouraged change at the top of both premium and mass-market segments. Among premium EVs, the Rivian R1T pickup scored overall victory in its first year of eligibility with a satisfaction score of 794 out of 1,000. The Tesla Model 3 takes second place with 759 points. Tesla had won the top two premium spots in the study in 2021 and in 2022. The average score in the premium segment was 756. The Tesla Model Y (754), Audi E-Tron (735), and Polestar 2 (724) filled out the list of the five eligible models this year. Among the ten eligible mass-market vehicles, the Mini Cooper Electric nabbed the overall win by scoring 782. The Kia EV6 came second with 762 points, keeping Kia in the top two; the Kia Niro EV won the mass-market segment the previous two years. The Ford Mustang Mach-E (742), Hyundai Ioniq 5 (738), and Volkswagen ID.4 (735) completed the top five, the Niro EV (733) in sixth. All were above the segment average of 730. The four models fell below the segment average were the Ford F-150 Lightning (723), Chevrolet Bolt EUV (716), Chevrolet Bolt (711), and Nissan Leaf (698). How are the scores derived? J.D. Power worked with EV app maker and research firm PlugShare to get owner responses in ten areas: accuracy of stated battery range; availability of public charging stations; battery range; cost of ownership; driving enjoyment; ease of charging at home; interior and exterior styling; safety and technology features; service experience; and vehicle quality and reliability. Brent Gruber, executive director of the EV practice at J.D. Power, said, "Recent vehicle launches from both new brands and traditional automakers have had a profound effect on what factors are most important in the ownership experience. Today’s EV owners are looking for quality, reliability, driving enjoyment, safety and technology features." The Mini, in fact, scored highest of any premium and mass-market EV in the studyÂ’s highest-weighted index factor, quality and reliability.