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Mercedes may not be done with R-Class after all

The idea of blending a three-row SUV and a minivan into a luxury model like the Mercedes-Benz R-Class still seems wonderfully absurd, particularly when you consider that there was an AMG version of that German people-mover. Apparently, though, one of the brand's execs doesn't believe the concept behind the R-Class is all that bizarre. In fact, he thinks it could be time to try again. Wolf-Dieter Kurz, Mercedes' vice president in charge of SUVs and sports cars, believes that crossovers could be a major driver of product variants in the future due to their popularity. There are a lot of design possibilities to explore in the segment, in his opinion. "There was already one that we had in the portfolio – maybe we were too early – which was the R-Class, which we are still selling in China. It's doing good, with 12,000 to 14,000 units per year," Kurz said during the launch of the GLE and GLE Coupe, according to CarAdvice. Under a recent deal, the quirky model is made by AM General and exported out of the US. Kurz even suggested the exact niche that the new model might fill. "So let's say these more, let's say, on-road based but still very roomy, but not station wagon, is definitely an interesting segment also in the future," he said, according to CarAdvice. That almost sounds like a blend of wagon and SUV in a move not too dissimilar from the current Subaru Outback or the old R-Class. One hurdle for any future model reviving the concept of the R-Class is that the company is already bursting with CUVs. Every size is practically already filled with the GLA, GLC, GLE, and forthcoming GLS, plus Coupe variants for some of them.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Mercedes' Tesla fighter will have 311-mile range

Mercedes-Benz is preparing to take the fight to Tesla, and it'll do it using an EV with up to a 311-mile range, the company's research-and-design boss told German publication Auto Motor und Sport (Google Translate warning). Perhaps more impressive than just the range, though, will be the modular nature of the EV platform, which will allow Stuttgart to easily adapt it to multiple vehicles. "We are working on an intelligent concept for a highly attractive electric vehicle with a range of [228-311 miles]," Mercedes' Thomas Weber said in the interview with Auto Motor und Sport. Weber added that this vehicle is coming "soon," although that word can have multiple meanings in this industry. Mercedes is taking Tesla and the all-electric vehicle increasingly seriously, as Automotive News reports. But while it continues to invest heavily in EVs and hydrogen fuel cells – roughly half of Daimler's $6.4 billion research-and-design budget went into research on low-emissions tech last year – the company is most heavily committed to plug-in hybrids. As previously announced, Stuttgart will field ten new PHVs by 2017, including electrified variants of the C- and S-Class.