2013 Mercedes-benz Gl-class 550 4matic on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

2015 Mercedes-Benz CLS400 [w/video]

Rocky IV debuted in 1985 but it was a few years later that I first watched it, on video. I loved every second of that terrible movie. I loved Drago's super-high-tech demonstration of punching power. I loved Rocky training in a Russian barn, with ropes, and yokes, and wagons. But mostly I loved Brigitte Nielsen. My 10-year-old brain sweated her impossible combination of curves and sharp edges, demure eyes, and sculpted bone structure. The perfect woman, but evolved by the power of the dark-hearted Soviet Union (or Denmark, whatever, I was ten). Red Sonja has a lot in common with the latest version of the Mercedes-Benz CLS, as I see it. Mercedes created a new market niche with its first four-door coupe, a sedan so well-proportioned, flowing, and femininely curved that it could pull off its inaccurate moniker. The third evolution of the CLS you see here has Nielsened up the shape into something altogether more angular and edgy, but like 1985's Brigitte, retains an undeniable sex appeal. It's a more opinionated piece of auto design than was the original CLS. And also a car that bifurcates the space between luxury coupe and luxury sedan. Ludmilla Drago would undoubtedly understand. Driving Notes For the base engine of a 4,200-pound car, the CLS400's two-turbo V6 does better than just get out of its own way. The full 354 pound-feet of torque is available way down at 1,600 revs, and plateaus until 4,000, giving you a fat band in which to call up power. Acceleration is available in the form of a quiet, gracious, but not aggressive push at just about every speed. From inside the cabin, the engine and exhaust noises are pleasantly rumbling, though muted. But do yourself a favor and try not to listen to the CLS tick over while standing around the driveway. When the car first pulled up in mine, warm from some 40 miles of highway, it still sounded an awful lot like a 2.0T on a mid-March morning. Not to belabor the Brigitte metaphor, but I found as much Neilsenian dichotomy in the ride and handling as I did the exterior styling. Especially with Mercedes' 4Matic system spreading out the grip, I found the CLS to be sharp when pushed, and rather excellent in terms of making quick corrections while under a cornering load. And yet, you've got to push through an initially soft suspension response to reach that hard edge. The CLS will initially resist being tossed around a winding backroad, but press on and she'll do as you ask.

Brabus boosts big Benz plug-in hybrid

With vehicles like the BMW i8 and Porsche 918 Spyder, the Germans have demonstrated as well as anyone that "performance" and "hybrid" can go in the same sentence. And now Brabus is plugging in to the performance hybrid station as well. Though nowhere near as extreme as the aforementioned PHEV sports cars, the Brabus PowerXtra B50 Hybrid performance kit kicks the Mercedes S550 Plug-In Hybrid up a notch. The electric side of the powertrain remains untouched, but the internal combustion engine has been boosted by 51 horsepower and 52 pound-feet of torque. That gives the 3.0-liter turbocharged V6 a total of 385 hp and 405 lb-ft, which is nothing to cough at – but with the electric boost kicking in, the vehicle now packs a combined output of 493 hp and 656 lb-ft. That slots its twist figure in between that of the S600 and S63 AMG. As a result, the big Brabus hybrid will now reach 62 miles per hour from a standstill in just 4.9 seconds (down from 5.2) – almost as quick as the 12-cylinder model but with half the pistons – though the top speed remains pegged at 155 mph. Naturally, Brabus didn't stop there, giving the sedan a new exhaust, aero kit, rolling stock and interior, all catered to the customer's specifications. BRABUS PowerXtra B50 Hybrid with 368 kW / 500 hp (493 bhp) and 890 Nm of torque The eco-friendly performance upgrade for the new Mercedes S 500 PLUG-IN HYBRID For more than 35 years, BRABUS has been the synonym for powerful high-performance automobiles and exclusive refinement at the highest level of perfection. One philosophy has always been paramount in all these years: combining top performance with exemplary eco-friendliness, immaculate durability and perfect everyday practicality. With the new BRABUS PowerXtra B50 Hybrid performance kit for the new Mercedes S 500 PLUG-IN HYBRID, the engine specialists of the world's largest independent tuner once more demonstrate their unrivalled know-how. The power increase of the V6 engine by 38 kW / 52 hp (51 bhp) and the boost in torque by 70 Nm (52 lb-ft) bumps the system output of the hybrid sedan to 368 kW / 500 hp (493 bhp) and system torque to 890 Nm (656 lb-ft). As a result, the luxury liner sprints from rest to 100 km/h (62 mph) in just 4.9 seconds, and impresses in daily driving with even further enhanced superiority. Due to the hybrid system, the top speed remains electronically limited to 250 km/h (155 mph).