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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Lincoln Zephyr for China puts brand back in the sedan game

Lincoln abandoned the sedan segment in the United States, but its Chinese division isn't ready to pivot toward a range made up exclusively of high-riding models. It has introduced a sedan named Zephyr at the Guangzhou Auto Show that was developed solely for China and will be manufactured locally. If the name sounds familiar, you're either well-versed in the history of American luxury cars or you've been keeping up with the news lately. Lincoln's original Zephyr was a stately, V12-powered model available in several different body styles and sold between 1936 and 1942. More recently, the nameplate appeared on a thinly-veiled concept introduced in Shanghai as a preview of the production-bound model. Unsurprisingly, the sedan has changed little in its transition from a design study to a series-produced car. It gained bigger and more realistic-looking headlights and a redesigned front end, and it grew a pair of conventional door mirrors (the concept was fitted with cameras). Out back, the bumper gets a new look and the lighting elements have changed, though the light bar is still oddly reminiscent of the Audi A7. What hasn't been tweaked are the Zephyr's proportions: It's sleek, fastback-like, and one of Lincoln's best-looking modern sedans. "Every detail from the inside out is crafted based on a deep understanding of our young Chinese clients," said Mao Jingbo, president of Lincoln's Chinese division. This is an interesting statement; Lincoln is targeting a clientele that, on our side of the Pacific, isn't typically found inside of one of its showrooms or seen behind the wheel of a sedan. To that end, the interior gains a tremendous amount of technology including a 12.3-inch digital instrument cluster and a 27-inch touchscreen that takes up the entire dashboard. We know that the Zephyr offers Lincoln's largest puddle lights (which are referred to as a Welcome Mat), four Relaxing Modes, several "digital scents," and a 128-color ambient lighting system. What we don't know much about is what's under the hood: The only specifications released by the firm outlines a 2.0-liter engine, presumably a four-cylinder, that's bolted to an eight-speed automatic transmission. Lincoln will begin selling the Zephyr on the Chinese market in the first quarter of 2022. The sedan will be built in China as well, which is a first that the company is proud of. And nothing suggests it will be sold outside of its home market — let alone in the United States.

2020 Lincoln Corsair will be revealed at the New York Auto Show

It's official, the 2020 Lincoln Corsair will be revealed at the New York Auto Show this April. To go along with the announcement is a teaser video that, well, doesn't reveal much of anything except the crossover's name prominently displayed on the front fender. But we know a fair bit about the crossover from spy shots and prior announcements. The Corsair is the successor to the MKC, Lincoln's smallest crossover, which is also based on the Ford Escape. We expect that it will continue to be based on the Escape, albeit the completely redesigned one that hasn't yet been revealed. That also means powertrains will probably be shared, but the Lincoln might get one or two model-specific powertrains like with the Lincoln Aviator. Reportedly, the new Corsair will feature turbocharged 2.0-liter and 2.3-liter four-cylinder engines along with a plug-in hybrid. Spy shots have revealed that the Corsair will have styling closely related to that of the larger Aviator. That means a floating roof, more broad-shouldered nose, and large amounts of glass. The inside is also inspired by the Aviator and Navigator and features piano-key shift buttons, a low, wide dash and a healthy amount of chrome. 2020 Lincoln Corsair spied View 16 Photos