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Farley says Lincoln learnings in China could influence brand in US

Automotive News reports Lincoln is looking to Chinese luxury shoppers for customer service ideas. Those notions may eventually make their way back to the US in the form of new dealership training. Jim Farley, the executive vice president of global marketing for Ford, tells Automotive News, "In many ways, China will be a listening post for Lincoln in the United States. Soon China will be the largest luxury market in the world." Farley also said that in China, the Lincoln brand is currently where Lexus was when the Japanese brand first landed in the US.
Lincoln is slated to open its first Chinese dealerships in 2014. The brand is largely unknown in Asia, and Lincoln representatives have been visiting other luxury dealers in China for an idea of what buyers there expect. Lincoln has also studied non-automotive luxury shopping, paying special attention to high-end retail branding.
Of course, this whole song and dance feels awfully familiar. Lincoln has focused heavily on remaking the brand and recrafting its marketing here in the States, thus far without sufficient product to back the play. Lincoln is already late to the China game, and without the necessary products to lure buyers away from established bodies like Buick and Cadillac, Lincoln may be doomed to repeat its fate here in the US.

2022 Lincoln Navigator revealed with tech updates, hands-free driving, new Black Label themes

Last week, Lincoln Motor Company teased its updated, enhanced and even more upscale Navigator SUV for the 2022 model year. Today, Ford’s luxury brand has unveiled this mid-cycle refresh with improved technology — including the Lincoln ActiveGlide hands-free driving system and over-the-air software updates — plus two new available themes for the line-topping Black Label trim level. Starting with tech, Lincoln launches the first iteration of its ActiveGlide advanced driver assistance tech, which, like FordÂ’s new BlueCruise technology, allows for hands-free highway driving if the right conditions are met. It leverages adaptive cruise control with stop-and-go capability, lane centering and traffic sign recognition to allow for hands-free driving on over 130,000 miles of divided highways across North America. Similar to GMÂ’s Super Cruise system, ActiveGlide monitors the driverÂ’s head and eye positions with a driver-facing camera to unsure their attention remains on the road ahead of them, ready to take over driving functions if need be. The 2022 Navigator also employs Lincoln Enhance, which is the branded name for its over-the-air software update capability. This allows Lincoln to make improvements, install new features and even provide some preventative maintenance without it needing to be brought in for service. Lincoln promises this allows the “Navigator to get even better over time.” This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Lincoln says it has streamlined its Amazon Alexa experience to respond to more natural language. You can use Alexa in the car the way you normally would with the digital assistant, or you can connect the Lincoln Way app for Alexa to control certain car features — locks, remote start, checking on vehicle status — from your Alexa-enabled home or mobile device. The 2022 Navigator also benefits from AmazonÂ’s Fire TV service for the rear-seat entertainment. It even includes 16 GB of built-in storage so you can watch your favorite Prime Video content on the road without connectivity. ThereÂ’s an updated Sync 4 infotainment system with a larger 13.2-inch center screen, improved voice recognition and navigation, and a Constellation design theme that carries over to the digital instrument cluster and the refreshed head-up display. In the second row, occupants now have a digital control module for rear climate and audio settings.

Lincoln reignites the Navigator with bold concept

The Lincoln Navigator's demise has been greatly exaggerated, and nearly 20 years after it first revolutionized the luxury segment, a new generation of the iconic sport-utility vehicle will again point the way forward for the brand. Previewed by a concept at the New York Auto Show, the new Navigator will hit showrooms next year joining the much-anticipated Continental sedan as Lincoln's twin flagships. The concept is "a very strong" hint of what the production Navigator will look like, Lincoln president Kumar Galhotra said. He's referring to the general appearance of the tall concept, which is confident, creased, and a bit reminiscent of a Range Rover. There are huge wheels, lots of chrome, and "Navigator" spelled out in blocked capital letters over the fender vents. It runs a 3.5-liter EcoBoost V6 making 400 horsepower and will ride on a new chassis, though Galhotra wouldn't offer more details. Oh, and it has gullwing doors. The crowd audibly oohed and aahed when that feature was demonstrated at a preview event in New York, but those are purely for show. They won't be on the production model, Galhotra said, and they're meant to demonstrate the spacious cabin. "The nature of the vehicle is very important ... and it's a great way to showcase that interior," he said. The inside of the concept is an interesting place. It has a rear cargo area that doubles as a closet, complete with shelves that make up a wardrobe management system, and there's a rail running down the middle of the passenger area. A multi-level running board cascades forward when the gullwing doors open, and the six seats are adjustable 30 ways. There are also wifi-equipped touchscreen monitors mounted in the seat backs. Inside and out, the Navigator carries a nautical vibe. It's covered in a soft shade of blue paint, while the interior has blue leather and teak accents. The Navigator concept features some of Ford's semi-autonomous technology, including pre-collision assist with pedestrian detection. The radar-and-camera-based system will look for obstacles in the vehicle's path, warn the driver, and then brake if needed. It also has a 360-degree camera and lane-keeping assist. Look for all of this on the production model. Launched in 1997, the Navigator is one of the original all-American large luxury SUVs – the Cadillac Escalade didn't arrive until 1999.