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The Lincoln Way seeks to woo customers with unique services

Lincoln has been fighting hard to shed their image as a luxury brand for the elderly. The company has recently introduced or updated nearly every vehicle in its fleet in order to literally put a new face on the brand. Options, like the Black Label program, attempt to pull influence from high-end automakers that provide services extending beyond scheduled oil changes. Now, Lincoln is introducing a program that it refers to as The Lincoln Way, a suite of customer-oriented services that the company hopes will set it apart from the pack. All of this starts this fall when the new Continental goes on sale. Customers will have access to services like vehicle pickup and drop off and complimentary loaner vehicles. The company is planning more incentives for the future, but details are vague. Lincoln parent Ford is offering similar services on the upcoming GT. The Lincoln Way seems to be an expansion of some services already offered under the Black Label program. Right now, Black Label includes scheduled maintenance, car washes, and concierge services, as well as exclusive vehicle colors and options. The program is pricey and only available on some models in some states, though Lincoln plans on expanding Black Label's reach. In addition to these services, Lincoln is opening a showroom of sorts, called the Lincoln Experience Center, in Newport Beach, California. The facility won't actually sell vehicles. Instead, customers can come and learn about the brand, build and price vehicles, and take test drives. The Experience Center will then put customers in contact with local dealers. Lincoln says the increased focus on customer care and satisfaction draws influence from the company's growth in China. Since the introduction of The Lincoln Way services, sales in China have grown greatly. Sales in the United States, like China, have been improving the past few years. With the introduction of The Lincoln Way, the company hopes that Matthew Mcconaughey won't be the only draw for future customers. Related Video: Lincoln Ownership Luxury lincoln black label

Roll like bad, bad LeRoy Brown in this '74 custom Continental

In the 1973 number one hit single, "Bad, Bad LeRoy Brown," Jim Croce sings about a gentleman from the South Side of Chicago who has "a custom Continental and an Eldorado, too." The Eldorado presumably was unremarkable factory fare, but we have to believe that the custom Continental Croce was thinking of when he wrote the song was something very much like this Lincoln Continental Mark IV. For sale right now on eBay Motors, the car was customized, apparently when new, by ASC (American Sunroof Corporation). The client was not LeRoy Brown but was a Mr. Ronald M. Nassar, and his name is engraved on gold plaques on the door armrests. Mr. Nassar was an industrial designer and worked at ASC. The makeover is quite extensive. Besides the chrome wire wheels wrapped in wide whitewalls, pinstriping, and the twin leaping greyhound hood ornaments, there's an entirely customized padded vinyl top. The factory oval opera windows are replaced with vertical oval oper windows, and landau bars are applied. The rear window is also oval. Inside, the gold crushed-velour upholstery and factory fake woodgrain merely provide a starting point. The custom features include a refrigerator/food warmer, a crystal goblet holder on the dash, and a television built into the back of the center console. Note what looks like a miniature oil painting on the inside C-pillar. In the trunk, there's a fur spare-tire cover. Perhaps the most amazing aspect of this creation is that it has been driven less than 100 miles. Ever. The odometer shows just 64 miles, which is supported by the lack of wear showing on any of the interior items. The floor mats look like they have never been sullied by the soles of anyone's shoes, and those are just the factory mats. A set of white fur floor mats in a plastic bag are also included. The asking price is $18,900, which is certainly not out of line for a vehicle of such inimitable 1970s style. For an even greater dose of Mr. Nassar's vision, check out his home, which went on the market two years ago. It's not on the South Side of Chicago, but the north side of Detroit, and it makes this Lincoln look understated. Featured Gallery custom '74 Lincoln Continental Mark IV View 10 Photos Lincoln Coupe Luxury Classics

Driving the Lincoln Aviator and flogging Abarths at Laguna Seca | Autoblog Podcast #593

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by West Coast Editor James Riswick and Associate Editor Joel Stocksdale. To begin, Greg takes a moment to remember the fastest woman on four wheels and former host of Autoblog's "The List," Jessi Combs, who died this week. Then our editors turn their attention to the cars they've been driving, including the Lincoln Aviator, Ford Ranger and Nissan Frontier, as well as Joel's recent stint in the Fiat 500 Abarth and Fiat 124 Spider Abarth, including track time at Laguna Seca. Finally, they turn their attention to a listener in Germany who is looking to replace an aging Volkswagen Eos with a newer convertible in this week's "Spend My Money" segment. Autoblog Podcast #593 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Remembering Jessi Combs 2020 Lincoln Aviator and Aviator Grand Touring 2019 Ford Ranger 2019 Nissan Frontier 2019 Fiat 500 Abarth and 124 Spider Abarth at Laguna Seca Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.