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Lincoln dealers to build standalone dealerships separate from Ford

Way back in 2011, Ford Motor Credit Co. established Lincoln Automotive Financial Services as part of what Automotive News called "a campaign to set the Lincoln brand apart." Lincoln's been on a wild, public ride in the seven years since, which included a near-death experience in 2013 under former Ford CEO Alan Mulally. But Ford's luxury brand has rebounded and is ready to take another shot at setting itself apart. Automaker execs have asked dealers with twinned Ford- Lincoln dealerships in 30 major U.S. markets to build standalone stores. According to company data, the move isn't a gamble — dealers with standalone showrooms sell more vehicles. Lincoln's standalone dealerships in the 30 major U.S. markets that account for 70 percent of luxury segment sales increased 48 percent from 2014 to 2017, compared to an overall Lincoln brand sales increase of 18 percent. After a former Ford-Lincoln dealer in Minneapolis opened a devoted Lincoln store this January, sales have climbed 60 percent so far this year. Dealers in Orange County, California, and Atlanta, Georgia have seen sales double since opening exclusive Lincoln storefronts. The sales manager at the Atlanta dealer said, "Customers have pulled up and said, 'This is how it should be.'" Robert Parker, Lincoln's head of marketing, said, "Customers expect the environment to be equal to the product. They want to buy a luxury product in a luxury environment." That issue repeatedly comes up when a mass-market brand launches a luxury product; observers have lately wondered how much the issue affects sales of Hyundai's Genesis brand. Out of 845 Lincoln showrooms nationwide, there are 150 Lincoln dealers in those 30 major U.S. markets. So far, 72 dealers have made or are working to make the standalone switch on their own. Lincoln is asking the remaining 78 shops to follow suit, to agree to a new facility by July 2019 and to have the store finished by July 2021. Only the showrooms would need to be exclusive, service and other back-end departments can remain in Ford-branded complexes. Wielding the carrot, Lincoln will help dealers with relocating, and pay more for every car sold. Wielding the stick, Lincoln said that come Q2 2019, it won't let twinned dealers sell Black Label trims if they don't already. Over the next couple of years, Lincoln will complete the revamp of its lineup. Said marketing honco Parker, "The next phase of the transformation is critical.

NHTSA closes rollaway investigation into 1.56M Ford SUVs

It's taken four years of study, but the National Highway Traffic Safety Administration has finally closed the books on its investigation into rollaway accusations surrounding 1.56-million Ford SUV models.
The probe, which centered on the 2002-2005 Ford Explorer, 2002-2005 Mercury Mountaineer and 2003-2005 Lincoln Aviator, ends without the federal agency calling for a recall. According to The Detroit News, the investigation was closed due to a "low number of complaints" - NHTSA documented 180 such complaints that resulted in 14 crashes and six minor injuries, but the number of incidents have been slowing. The suspected defect rate for the trucks' automatic transmissions was found to be 4.4 per 100,000 units, and the brake-shift interlock mechanism failure rate was judged to be even lower at 3.4 per 100k.

Lincoln Aviator warning and alert sounds are played by an orchestra

Lincoln used members of the Detroit Symphony Orchestra to create alert chimes for its new Aviator SUV. Luxury manufacturers are always looking for more ways to increase the level of ambiance, and Lincoln went so far as to contract some of the best musicians in the world to create a more comfortable atmosphere. In total, the musicians created six different alert chimes for 25 different alerts the Aviator could provide. The alert chimes fall into three different categories Lincoln uses for warnings: non-critical, soft-warning chimes and hard-warning chimes. They are all made using a blend of percussion instruments, violin and viola. Lincoln plans to expand the instrumental sounds across its entire lineup eventually. These chimes will represent warnings for things like an open fuel door, unbuckled seat belt, the lowering of the power liftgate and plenty more. It's not a bad day when leaving your headlights on or door open lead to a pleasant musical sound coming from your speakers. All the sounds seem appropriate for their particular functions, and do sound more pleasing than the normal alerts. Lincoln says the musicians initially came up with 125 different sound options before they narrowed it down to just six. While it might feel a bit gimmicky at face value, a calming sound playing versus an annoying beep might reduce in-car aggravation. The Aviator with these warning sounds will be revealed at the LA Auto Show at the end of the month as well. It was originally shown as a close-to-production-looking concept car at the NY Auto Show earlier this year. All the official production details will be coming in LA. We'll be there in-person to tell you if these new musical chimes are a win. Lincoln Aviator warning chimes View 5 Photos Related video: