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With gaps in product portfolio, Lincoln embraces experiences

In one sense, Lincoln is on a roll. It rides out the year having unveiled three substantially refreshed SUVs — the new full-size Navigator, the MKC crossover and the Nautilus, the new name for its top-selling MKX that Lincoln revealed in Los Angeles. The company is on pace to sell 50,000 vehicles this year in China, a four-fold jump after just three years in that market, and its sales growth in the U.S. outpaces its competition in the luxury segment. And analysts applauded the brand for moving away from its confusing alphanumeric naming system as a way to differentiate itself. But Lincoln remains far behind its competitors, with a market share that lags the likes of Lexus, Audi, BMW, Mercedes-Benz and even Cadillac. Its product portfolio is more limited too, heavy on hot-selling SUVs, but with only two cars — far fewer than the German luxury brands — and no marquee sports cars. Instead, Lincoln made it clear in Los Angeles that it's leaning heavily on creating distinctive experiences for its customers — its strategy focuses on being "warm, human and effortless" — as a way to stand out from the field. One way it's trying to do that is through its Black Label program, which offers premium interior trim options like unique leather stitching patterns, Alcantara headliners and laser-etched aluminum accents, and combines all that with a suite of services. Black Label members get an enhanced premium maintenance plan that includes wear and tear, anytime car washes and annual detailing, a dedicated concierge and the ability to be custom-fitted for a vehicle at their home. It also comes with a Culinary Collection, a curated list of more than 50 participating restaurants across the country that offer exclusive reservation assistance, visits from the noted chefs and other perks. Lincoln is introducing a new "Gala" Black Label theme on its new Nautilus, which it says is inspired by a night at a fashion gala. It's an interior decked out in what it calls Carmine Red, reflecting a popular color in fashion, with perforated seat stitching that form interlocking Ls. It joins the Thoroughbred and Chalet Black Label themes for the new Nautilus, which goes on sale next spring. Other Black Label themes including the Navigator's Yacht Club theme, with a Chroma Blue exterior paint color, upgraded leather seats and whitewashed teak wood in the center console, and Center Stage, with jet black Venetian leather with red accents, available on the MKC.

NHTSA closes rollaway investigation into 1.56M Ford SUVs

It's taken four years of study, but the National Highway Traffic Safety Administration has finally closed the books on its investigation into rollaway accusations surrounding 1.56-million Ford SUV models.
The probe, which centered on the 2002-2005 Ford Explorer, 2002-2005 Mercury Mountaineer and 2003-2005 Lincoln Aviator, ends without the federal agency calling for a recall. According to The Detroit News, the investigation was closed due to a "low number of complaints" - NHTSA documented 180 such complaints that resulted in 14 crashes and six minor injuries, but the number of incidents have been slowing. The suspected defect rate for the trucks' automatic transmissions was found to be 4.4 per 100,000 units, and the brake-shift interlock mechanism failure rate was judged to be even lower at 3.4 per 100k.

Lincoln Aviator's Air Glide Adaptive Suspension knows when it'll hit potholes

Lincoln is set to release its all-new three-row 2020 Aviator this summer. It will become the fifth SUV in Lincoln's lineup and the second-most expensive of the bunch, behind its Navigator big brother. One of the vehicle's stand-out features is the available Adaptive Suspension with Road Preview, which adjusts to the road using cameras and sensors. Lincoln detailed the modern tech in a new video seen above.  Selling vehicles in the luxury space requires various impressive characteristics, but above all, the most important might be the ride. Engineers design everything to maintain a comfortable experience, and today, the preparation for rough roads doesn't stop in the development and production facilities. Modern technology allows cars adapt to the surfaces they're driving on rather than applying a one-size-fits-all setup to all roads.  The 2020 Lincoln Aviator will use Air Glide Suspension and Adaptive Suspension with Road Preview in attempts to provide the best ride possible. The Air Glide Suspension uses air springs instead of coil springs, and the air bladders will stiffen or soften based on the road conditions, driving speed, and drive mode.  The Adaptive Suspension uses 12 sensors placed throughout the vehicle to monitor all sorts of vehicle conditions. It collects information on body motion, steering, acceleration, and braking and adjusts accordingly. Lincoln says the system reads the road about 500 times per second and can change settings up to 100 times per second. For example, the Aviator will know when a pothole is incoming and will stiffen the shock absorber to reduce the harshness of the hit. Road Preview, which uses a built-in forward-facing camera near the rearview mirror, helps understand the road up to 50 feet ahead and aids in informing the adaptive suspension of incoming bumps between two to eight inches.  Buyers interested in the Aviator will be able to choose between two powertrains: a twin-turbocharged 3.0-liter V6 or a twin-turbocharged 3.0-liter V6 hybrid. The Standard model starts at $52,840, while the Black Label Grand Touring starts at $89,540. Look for the Aviator to pop up at dealerships soon.