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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2018 Lexus RX 350L, RX450hL are here to fill your 7-seat needs

The Lexus RX is the Japanese automaker's best-selling model, moving nearly twice as many units so far this year as the runner-up, the Lexus NX. Considering the state of the crossover-crazed market, that should be a surprise to absolutely no one. Still, customers demands more, and automakers are happy to deliver. Currently, Lexus has a three-row crossover-shaped hole in its lineup. Soon, that gap will be filled by the new seven-passenger 2018 RX 350L and RX 450hL. Sure, you can get three rows in the GX and LX, but traditional SUVs like that aren't selling nearly as well as more fuel efficient and more affordable car-based crossovers. The RX 350L and RX 450hL are based on the standard and hybrid RX variants. The pair have been extended by 4.3 inches to help accommodate an extra pair of seats. The angle of the rear window has also been changed to make sure third-row occupants have a reasonable amount of headroom. The RX's second row folds in a 40/20/40 split. Access to the third row is granted with a lever that slides the second row up and forward. The second row also sits slightly higher than the third, creating some much needed footroom. Tri-zone climate control is available, and gives those in steerage control of their own ventilation. A pair of cup holders keeps drinks from ending up in the hair of those sitting up front. The third row folds flat when not in use. Like the standard RX 350, the RX 350L is powered by a 290-horsepower 3.5-liter V6 and is available in both front- and all-wheel drive. The RX 450hL comes standard with all-wheel drive. It's powered by a 3.5-liter V6 and two electric drive motors. Total power output is 308 horsepower. An EV mode allows the hybrid to run on pure electricity for a short amount of time. The models go on sale early next year. Related Video: Featured Gallery 2018 Lexus RX 350L: LA 2017 View 15 Photos Related Gallery 2018 Lexus RX 350L News Source: LexusImage Credit: Live photos copyright 2017 Drew Phillips / Autoblog.com Green LA Auto Show Lexus Crossover SUV Hybrid Luxury lexus rx 2017 LA Auto Show lexus rx 350

2020 Lexus UX 200 F-Sport Drivers' Notes | The little Lexus

The 2020 Lexus UX 200 is moving into its second year on the market, and we decided it was time to take a spin in the F Sport model. Similar to other F Sport models from Lexus, this one amps up the handling and styling, but retains the same powertrain as the base vehicle. That means we’re working with a naturally aspirated 2.0-liter four-cylinder engine making 169 horsepower and 151 pound-feet of torque, which is then paired with a CVT. With a 3,307-pound curb weight, this Lexus crossover/hatchback isnÂ’t going to win many drag races in this segment. Lexus tried to improve the driving dynamics in other ways, though. F Sport models get revised springs and more aggressive stabilizer bars in an effort to reduce roll and improve handling. Lexus says the 18-inch F Sport alloys are more rigid than the standard wheels, also aiding in the handling department. If sound is your thing, the F Sport also uses something called Active Sound Control that simulates the sound of up- and down-shifts. You know, since the UX is only available with a CVT. Both the grille and front bumper design are F Sport exclusive fittings. Same goes for the rear bumper and rear moldings, further separating itself from the regular UX 200. There are even more sporty touches on the interior. Lexus installs high bolstered sport seats it says were originally designed for full-on F models. Paddle shifters are placed behind the leather-wrapped steering wheel, too, allowing you to toggle through the simulated gear ratios. Aluminum pedals, scuff plates and an aluminum footrest all try and convince you that youÂ’re in something sporty. Since the UX is the smallest of Lexus crossovers, itÂ’s also priced at the bottom of the Lexus barrel. Our F Sport model started at $35,025 after the $1,025 destination charge, but a few options brought the final price to $41,285. The most expensive of the extras was the upgraded 10.3-inch infotainment system with navigation and premium audio for $2,200. Ours also had the F Sport Premium package that added a moonroof, rain-sensing wipers and heated front seats. The head-up display was an extra $500; a power rear tailgate was $600, and the blind spot monitoring system added another $500. A few other accessories and cheaper options brought us to our over-$40,000 total. Editor-in-Chief Greg Migliore: The UX is the style play in this segment. ItÂ’s certainly bolder than Jaguar, Audi, Mercedes, BMW and other small crossovers.