1998 Lexus Gs300 Base Sedan 4-door 3.0l on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

2020 Lexus LC 500 Inspiration Series is a green goddess

This year's Lexus LC 500 Inspiration Series walked in fields of gold with Flare Yellow paint outside, a splash of matching Alcantara inside, and white, semi-aniline leather seats. The 2020 version of the LC 500 Inspiration Series takes to emerald seas with exclusive Nori Green Pearl paint — nori being the edible seaweed that tries to make an honest living wrapping sushi or onigiri. This time the two-tone interior doesn't take its cue from the outside, opting for tan and amber contrasts. Lexus says the aesthetic game of dress-up "aims to evoke a more refined, mature coupe," even though we're certain two of the LC 500's most profound attributes are refinement and maturity. Semi-aniline 10-way adjustable seats are stitched up in Saddle Tan leather exclusive to this model, paired with slightly darker Alcantara trim on the door panels. The instrument panel, center console, steering wheel, and the rest of the doors are fitted with Black Amber leather. Brown cross-stitching not only cues the color of the seats, its visibility should earn appreciation for "highlighting the fanatical precision of each stitch." As with the 2019 model, the special 2020 LC 500 will be limited to 100 units in the U.S. A custom, laser-cut sill plate that evokes the geometric shapes found in the taillights will inform everyone crossing the threshold of the coupe's rarity. The package sits on two-tone, 21-inch wheels. The powertrain hasn't been touched, motivation provided by the naturally aspirated 5.0-liter V8 with 471 horsepower shifting through a 10-speed automatic. Lexus says it will release price information closer to the on-sale date later this year. A standard LC 500 costs $92,950 before destination; the 2019 LC 500 Inspiration Series asked $106,210 before destination, so don't expect much change from $110,000 if you're interested.

Geneva 2019, Jaguar I-Pace and Toyota Supra | Autoblog Podcast #572

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore welcomes the newest Autoblog staffers, West Coast Editor James Riswick and Assistant Editor Zac Palmer. First, the trio talk about the cars they've been driving: the 2019 Jaguar I-Pace and the 2019 Lexus LX 570. After that, they recap the exciting 2019 Geneva Motor Show, and all its highlights, disappointments and oddities. Then they answer some listener mail about the new Toyota Supra before closing the podcast with the Spend My Money segment. Autoblog Podcast #572 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Introducing Zac Palmer and James Riswick Driving the Jaguar I-Pace Driving the Lexus LX 570 2019 Geneva Motor Show recap Mail Bag: Is the Toyota Supra a hit or a miss? Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: