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Consumer Reports says infotainment systems 'growing first-year reliability plague'

The Consumer Reports Annual Auto Reliability Survey (right) is out, and the top two spots look much the same as last year's list with Lexus and Toyota in first and second place, respectively. However, there are some major shakeups for 2014, with Acura plunging eight spots from third in 2013 to 11th this year, and Mazda replaces it on the lowest step of the podium. Honda and Audi round out the top five. This year's list includes six Japanese brands in the top 10, two Europeans, one America and one Korean.
Acura isn't the only one taking a tumble, though. Infiniti is the biggest loser this year by dropping 14 spots to 20th place. Other big losses come from Mercedes-Benz with an 11-place fall to 24th, and GMC, which declines 10 positions to 19th.
Perhaps unsurprisingly, it's not traditional mechanical bugs hauling down these automaker's reliability scores. Instead, pesky problems with infotainment systems are taking a series toll on the rankings. According to Consumer Reports, complaints about "in-car electronics" were the most grumbled about element in new cars. Problem areas included things like unresponsive touchscreens, issues pairing phones and multi-use controllers that refused to work right.

2023 Lexus RX First Drive Review: Bold colors, three hybrids, irksome tech

SANTA MARIA, Calif. – Every car has its color. ItÂ’s usually the one prominently photographed in press or marketing photos; the one its designers thought made the biggest impact. TheyÂ’re often bold hues, though rarely popular. The original Lexus RX will forever be remembered painted Desert Bronze. It was as bold and distinctive as the vehicle itself – remember, the RX was the first real luxury crossover, arriving before the BMW X5 and at the same time Acura was trying to pawn off Isuzu Troopers. The RX would go on to be achingly bland, but in the beginning, it was radically new and different. Desert Bronze drove home that point. As if to make a similar statement, the fifth-generation, 2023 Lexus RX arrives resplendent in Copper Crest. Despite the name, itÂ’s more of a rose gold in person, and nothing else on the road is painted anything quite like it from the factory. ItÂ’s very of-the-moment, and in 25 years, weÂ’ll all remember this RX in this color. Of course, the real question is whether the car itself will be worth remembering. It's at least a better-looking vehicle than the one it replaces, applying updated Lexus styling cues more cohesively to a body that looks like it was meant for them from the beginning. The silhouette is even less SUV-like now. Although the various modelsÂ’ ground clearances are all over 8 inches and the overall height only 0.4 lower than before, the new RX sure looks lower than the old one in person, and just low in general for an SUV. ThereÂ’s a bit of a giant hatchback thing going on, which isnÂ’t necessarily a bad thing. 2023 Lexus RX 350 Premium in Copper Crest View 10 Photos Key interior dimensions are virtually unchanged, if actually slightly below the previous generation. Clearly the sizable number of loyal RX customers didnÂ’t have a beef with available space. For what itÂ’s worth, a pair of rear passengers reported that the back seat was very comfortable with plenty of space despite a tall driver up front. Cargo capacity measures 29.6 cubic-feet with the back seat raised, which would be comparable to a Toyota Venza. Interior quality doesnÂ’t seem to be quite to the level of its predecessor, and the addition of a colossal screen rarely does aesthetic favors to a dashboard design. The RX is no exception, and while the new touchscreens available in 9.8- and 14-inch sizes provide improved functionality over the old Remote Touch touchpad-and-display system, that was a bar that could be cleared with a short hop.

Houston repair shop disappears and takes man's Lexus with it

A man in Houston, Texas, is out his sweet new Lexus after the small-time repair shop he took it to just up and disappeared along with his car last month. According to KPRC, Randy Exom purchased a Lexus ES300 back in November and immediately took it to On Site Auto Repair in Northwest Houston to deal with some used car issues. To pay for the work, Exom set up a bi-weekly payment plan with the shop's owner. This arrangement worked out fine until January 19, when Exom showed up to make his payment and discovered that the shop had disappeared. "Everything was going fine up until I came there to make a payment and there was an eviction sign posted, sign on the door, and the regular cars that were in the lot weren't there anymore," Exom told KPRC. Eventually, he was able to reach the shop's owner to get an explanation but it wasn't the one he wanted. "I gave him a call and I said, 'Hey, there's an eviction notice here. Did you move?' He said, 'Yeah, I'm at 59 and Little York now." The fact that the owner didn't give him an exact address raised some alarms, and upon further review it seems that Exom's suspicions were justified. It turns out that the shop's owner, Shawn Gee, has a history of shady automotive dealing. Last fall, KPRC reported cases of cars going missing from a shop at 59 and Little York. That shop, which is now closed, was owned by Gee's brother. On February 10, Exom finally found his car in an impound lot with the rest of the cars from Gee's shop nearly a full month after it went missing. He told KPRC that the impound lot wants $800 to release his car. He told reporters that he wished Gee had called him and worked the situation out like a real businessman. "My thing is my car was in your possession and you should have made some type of contact with me and say, 'Hey this is what's going on, sir,'" he said. KPRC reached Gee by phone on February 10 and he declined to give an on-camera interview. He did confirm the eviction and said that he was working with customers to get their impounded vehicles back. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. News Source: KPRC Auto News Weird Car News Lexus houston impound