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Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

The refreshed 2018 Lexus NX looks just like a baby RX

The refreshed 2018 Lexus NX compact crossover debuted this week at the Shanghai Motor Show. Most of the changes are visual, and it should keep the NX fresh for the next few years until more extensive changes come. Power and performance remain the same, but Lexus claims its smallest SUV is quieter and more refined thanks to some updates under the skin. As the automaker's third best-selling vehicle in 2016, behind the venerable RX crossover and ES sedan, the NX has been a huge hit for Lexus in every market. Up front, the love it or hate it spindle grille remains, though it has received a few modifications. The upper portions of the grille and fenders have been reworked to flow better into the hood and doors. In addition to the sleeker visuals, it should help improve aerodynamics. New headlights with three projectors are similar to those on the new Lexus LC sport coupe. The bottom portion of the bumper has been pulled forward a bit, making the NX look both less pointy and more like a small RX than ever. In the rear, the bumper is redesigned, adding in design elements that draw influence from the spindle grille. Like the headlights, the taillights have been updated with a shape that's similar to those on the LC. Other changes include reshaped exhaust tips, new 18-inch wheels, and a kick sensor that opens the rear hatch if you make a motion under the rear bumper. Like the exterior, the changes to the interior are small but notable. The infotainment screen has grown from 7 inches to 10.3 inches. The controls for both the infotainment and HVAC system have been updated. Nearly all of the control knobs and switches have what Lexus is calling a metallic satin finish, essentially a silver-gray looking matte coloring. Like with many other Toyota and Lexus products, the automaker's Lexus Safety System + now comes standard on all models. This includes emergency braking, radar cruise control, lane departure warnings, and automatic high beams. The turbocharged 2.0-liter inline four carries over unchanged, though the model is now known as the NX 300 (formerly the NX 200t). Likewise, the hybrid system in the NX 300h is unchanged. There have been some updates to the suspension, adding in a modified version of the adaptive variable suspension system from the LC. Lexus claims this should improve both ride and handling. No word on pricing or a release date, so look for more news some time in the next few months.

2019 Lexus GS F 10th Anniversary Edition Drivers' Notes Review | Nothing gray about this sedan

The Lexus GS F is an old-school performance sedan with a big, naturally aspirated engine up front. You won’t find the phrase twin-turbo anywhere in its press materials, and thatÂ’s completely fine. With 467 horsepower and 389 pound-feet of torque, the 5.0-liter V8 isnÂ’t going to outrun the high-powered Germans in a drag race. However, all of that power is usable on the street, right up to the glorious 7,300 rpm redline. A loud exhaust complements the loud styling on our particular test car. We had the honor of driving the 10th Anniversary Edition, which is limited to just 100 vehicles in the U.S. You pay extra for the special appearance, but man it looks good. Matte Nebula Gray paint wraps the exterior, while unique Fuji Blue leather trim covers the interior. Blue Brembo brake calipers behind BBS forged wheels keep the blue theme going on the outside. Michelin Pilot Sport tires come standard, providing an impressive amount of grip for the big sedan. Much of the magic to this anniversary car is thanks to the stunning blue interior — it even has blue carbon fiber and blue suede trim. Rear-wheel drive is the only way it comes — same goes for the eight-speed automatic transmission. The final price for our GS F 10th Anniversary Edition car comes out to $93,080. ThatÂ’s after the $5,000 anniversary package, $1,380 Mark Levinson audio and $900 head-up display. It still comes in under $100,000, which makes it cheaper than the M5 or Mercedes-AMG E 63 S sedan. Senior Editor, Green, John Beltz Snyder: I'm going to start off with something that might not be universal: I love this interior. I think the blue Lexus used here is to die for. The white stripes going down the center of the blue leather sport seats mirrors the blue steering wheel with white at top center. Those seats are actually pretty comfortable and super supportive, too. The blue microsuede-type liner on the dash is a little much, but in this case, a little much feels entirely appropriate. The blue stitching and even the blue-accented carbon fiber trim pop in this interior, mirroring the hint of blue spied on the brake calipers through the dark wheels outside. Finally, you might hate the mouse-type infotainment interface (this one managed to not piss me off entirely), but it looks cool inside this GS F. Lexus GS F 10th Anniversary Edition View 7 Photos Assistant Editor, Zac Palmer: I love that Lexus still uses big, naturally aspirated V8s in its performance cars.