2009 Lexus Es350 Pebble Beach Navi 68k Miles Sunroof Rearcam Xenon Heat/ool Seat on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

2022 Lexus LS 500 gets subtle changes, the same price

The Lexus LS 500 glides into 2022 with a modicum of changes. The most notable update for new owners will be the retuned suspension, spring and damper rates adjusted to provide a more comfortable ride and anti-roll bars enlarged to tamp down body roll. On sedans optioned with the adjustable-ride-height function, Lexus said that feature has been "enhanced" to make getting in and out even easier. Output from the 3.5-liter twin-turbo V6 doesn't change from 416 horsepower and 442 pound-feet of torque, but a trio of tweaks are said to upgrade the experience. Reshaped tops on the pistons deliver "quiet operation when cold" — as if engine noise has ever been a Lexus problem — and lower emissions. New wastegate control logic means better turbo efficiency. And the 10-speed automatic transmission gets recalibrated shift mapping to keep the engine in the meatier part of the power band. The other changes for every LS 500 trim start with Lexus making its Safety System+ 2.5 standard across the range. This adds active safety features like Pre-Collision System (PCS), Frontal Collision Warning (FCW), Automatic Emergency Braking (AEB), Pedestrian Detection and Bicyclist Detection. Inside, Lexus says the infotainment system "provides additional control options for driver and passenger," without going into what those are. Those who option the Luxury or Executive Packages can get a new foil interior treatment called Haku. This is derived from 400-year-old the Japanese art of decorative gold leaf, the most well known being Kanazawa-haku, the leaf made by hammering gold until it was one or two ten-thousandths of a millimeter thin. Yes, you read that thickness correctly. The foil is so delicate that Lexus says it has to be applied by hand. Lastly, the 2,400-watt, 23-speaker Mark Levinson stereo can be optioned on the entry-level LS for the first time. Prices don't change from the current MSRPs for the 2021 sedan, the base LS 500 with rear-wheel drive starting at $76,000 and adding a $1,075 destination charge for $77,075 total. The rear-driven LS 500 F Sport starts at $80,675. Optioning either with AWD costs another $3,250. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. 2021 Lexus LC 500 Convertible Walkaround

2013 Lexus LS 600h L

I have spent the last seven days driving the Starfire Pearl (read: white) 2013 Lexus LS 600h L you see here. And after roughly 500 miles of errand-running, highway-cruising, commuting and people-schlepping, I can safely say this: I don't get it.
The LS hybrid is a nice car. It's comfortable, has every amenity you'd ever want in a luxury boat, and with its freshened appearance for 2013, it looks modern, integrating the company's new spindle grille into an overall package that's elegant. None of this is bad news. But let me explain why I still cannot wrap my head around the overall LS 600h L package:
Driving Notes