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Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

A replacement for the Lexus CT 200h is due to arrive in 2021

On the hunt for a reasonably priced gas-electric hybrid-powered compact, but want something a little nicer than the oddity that is the Toyota Prius? You probably remembered that Lexus made the CT 200h. That's made, as in the Prius platform mate was discontinued in 2017. But word on the street is that Lexus is working on a replacement, according to Autocar in the UK. The outlet spoke to Lexus Europe's head honcho, Pascal Ruch, at the Geneva Motor Show recently, who shed some light on the matter. According to the report, a new CT 200h is set to arrive sometime in 2021 and will be built on Toyota's latest TNGA (Toyota New Global Architecture) modular platform. TNGA these days underpins a majority of Toyota's current models, from the new Camry, to the new Corolla, the current Prius, and even the new RAV4 and Highlander. But what isn't so clear is whether the CT 200h will keep its hatchback body style. A few years ago, we even heard the CT 200h could be replaced by a hybrid crossover. But nothing's confirmed. The original CT 200h used Toyota's old "New MC Platform." When new at the time, it underpinned many models from the third-generation Toyota Prius and Prius V, to the last Scion tC, Scion xB, the outgoing Toyota Corolla, the previous Toyota RAV4, and many other JDM-specification Toyota models. The CT 200h also pretty much utilized the same 1.8-liter 2ZR-FXE inline-four and electric motor hybrid powertrain as the Prius. It also produced the same total 134 horsepower and 153 pound-feet of torque. Despite being discontinued in the U.S. two years ago, Lexus continued with the CT 200h in Europe, where it sold, but modestly. And despite not being too hot of a seller here stateside as well, Lexus is adamant about keeping it in the portfolio as the automaker continues to push for more fuel-efficient hybrid models. Over the long-term, Lexus plan hopes to boost its global market share of hybrids to 50%. "Europe has a great strategic importance for Lexus because it's seen as a leading region for technology and design," Ruch told Autocar in its interview. "Our hybrid sales are highest in Europe, China and Japan will electrify [internal combustion engines] and the wider U.S.

2015 Lexus NX starts at $34,480*

Lexus has announced pricing for the 2015 NX crossover lineup, which goes on sale next month.
The NX 200t starts at $34,480, and the all-wheel-drive model adds a $1,400 premium to lift the sticker to $35,880 (*destination charges of $925 are not included in the prices). The 200t uses a 2.0-liter four-cylinder engine making 235 horsepower, and it's Lexus' first-ever gasoline-fed turbo.
The hybrid version, the 300h, starts at $39,720, and all-wheel drive tacks on $1,590 for a price of $41,310. The hybrid teams a 2.5-liter four-cylinder with an electric motor to generate 194 hp. Though power dips, Lexus anticipates this version will get a combined 33 miles per gallon with front-wheel drive when the EPA ratings are announced - a considerable leap when compared with the combined 24-mpg estimate for the turbo model.