1996 Lexus Es300 Base Sedan 4-door 3.0l on 2040-cars

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Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

Lexus LC F prototype caught testing

The rumored Lexus LC F seems to be real based on these spy shots. A prototype was spied testing in Europe, and it shows a number of significant alterations from the regular LC 500 and LC 500h grand touring luxury coupes. In particularly, they seem to show a bit more of everything for the sporty edition. The nose bears some of the biggest changes compared with the standard models. While the center grille is mostly untouched, the outboard grilles have been cut wide open for more airflow. We can see the reason why, as there are heat exchangers in each of them. A particularly large one resides in the grille on the left side of the car. We can also see that the fenders have been extended over the wheel arches. Whether this is something to throw off observers or a final addition has yet to be seen, since the wheels and tires fitted to this car don't fill the added width, and the rear fenders aren't any wider, either. While nothing has changed to the sides of the car, we can spot the LC F's new brakes. They feature cross-drilled rotors and some beefy calipers. Moving around the back, we see that the LC F will get the signature stacked exhaust seen on the RC F and old IS F. Underneath, the tips will be matched with a wide diffuser that looks rather functional. Based on a previous report, it sounds like the LC F is still a couple of years away. Not much is known about the car, but it's safe to say it will make more than the 467 horsepower of the LC 500's naturally aspirated 5.0-liter V8. It could possibly have a twin-turbocharged 4.0-liter V8 or some sort of hybrid powertrain. To play in the same arena as some of the luxury performance competition, it will probably need at least 550 horsepower. Also expect it to cost significantly more than the LC 500h's low-$90,000s price tag. Related Video:

Lexus RC facelift: Here's an official look

After the updated Lexus RC coupe was spied testing last month, Lexus has released official images of the RC coupe's upcoming refresh. The facelifted car will debut at the Paris Motor Show in early October, but the automaker is already offering a good look at the RC's improvements. The 2014-introduced RC is getting a subtle set of updates, and Lexus says these changes will sharpen it both as a driver's car and as a grand tourer. As well as improving aerodynamics, Lexus has honed the RC's suspension and powertrain: There are new shocks and stiffer bushings along with a new set of 19-inch wheels; the car's footprint has been altered and its center of gravity lowered. The rear-wheel-drive RC300's 2.0-liter turbo engine has also had its throttle response fine-tuned. As for aero, there are changes in the side window moldings and a new rear bumper duct to aid airflow and to make the RC more stable on the road. Lexus now calls the RC both razor-sharp and extremely supple; eventual test drives will confirm how much the handling has improved. There's no mention of changed power figures. The RC's looks remain largely unchanged, with noticeable alterations mainly to the headlights and bumper corners along with the spindle grille's mesh; the headlights are now one-piece compared to the old split design that featured a lower "Nike Swoosh" separate from the main headlights. There are new colors, including Naples Yellow and Sparkling Meteor, and the interior colors and trim have also been refreshed: Black leather seats are now available with eye-catching Mustard Yellow side bolsters. A new analogue clock has been borrowed from the LC, as well as other interior styling improvements influenced by the bigger coupe sibling. All in all, it seems the RC is getting subtly infused with the LC's appearance. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.