1994 Lexus Sc on 2040-cars

Auto blog

Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

2023 Lexus RX First Drive Review: Bold colors, three hybrids, irksome tech

SANTA MARIA, Calif. – Every car has its color. ItÂ’s usually the one prominently photographed in press or marketing photos; the one its designers thought made the biggest impact. TheyÂ’re often bold hues, though rarely popular. The original Lexus RX will forever be remembered painted Desert Bronze. It was as bold and distinctive as the vehicle itself – remember, the RX was the first real luxury crossover, arriving before the BMW X5 and at the same time Acura was trying to pawn off Isuzu Troopers. The RX would go on to be achingly bland, but in the beginning, it was radically new and different. Desert Bronze drove home that point. As if to make a similar statement, the fifth-generation, 2023 Lexus RX arrives resplendent in Copper Crest. Despite the name, itÂ’s more of a rose gold in person, and nothing else on the road is painted anything quite like it from the factory. ItÂ’s very of-the-moment, and in 25 years, weÂ’ll all remember this RX in this color. Of course, the real question is whether the car itself will be worth remembering. It's at least a better-looking vehicle than the one it replaces, applying updated Lexus styling cues more cohesively to a body that looks like it was meant for them from the beginning. The silhouette is even less SUV-like now. Although the various modelsÂ’ ground clearances are all over 8 inches and the overall height only 0.4 lower than before, the new RX sure looks lower than the old one in person, and just low in general for an SUV. ThereÂ’s a bit of a giant hatchback thing going on, which isnÂ’t necessarily a bad thing. 2023 Lexus RX 350 Premium in Copper Crest View 10 Photos Key interior dimensions are virtually unchanged, if actually slightly below the previous generation. Clearly the sizable number of loyal RX customers didnÂ’t have a beef with available space. For what itÂ’s worth, a pair of rear passengers reported that the back seat was very comfortable with plenty of space despite a tall driver up front. Cargo capacity measures 29.6 cubic-feet with the back seat raised, which would be comparable to a Toyota Venza. Interior quality doesnÂ’t seem to be quite to the level of its predecessor, and the addition of a colossal screen rarely does aesthetic favors to a dashboard design. The RX is no exception, and while the new touchscreens available in 9.8- and 14-inch sizes provide improved functionality over the old Remote Touch touchpad-and-display system, that was a bar that could be cleared with a short hop.

Judge halts Toyota unintended acceleration cases, triggers time for settlement negotiations

So far, the lawsuits brought forth against Toyota for unintended acceleration have gone both ways: the automaker was found not at fault in a 2009 California crash and liable for a 2007 crash in Oklahoma. Both cases involved a Camry and resulted in fatalities. With a big chunk of these UA cases (around 200) set to his the docket of US District Judge James V. Selna in Santa Ana, California, Bloomberg is reporting that the judge has halted the lawsuits until March after Toyota and its lawyers have had extra time to try and settle the cases.
According to the article, Toyota is looking to take care of the cases out of court with an "intensive settlement process." Having already paid out $1.6 billion in "economic loss" suits, this latest settlement process is aimed at the wrongful death and personal injury cases allegedly associated with unintended acceleration. A hearing for the settlements will be held on January 14 with conferences on the matter commencing in February. There is no word as to when lawsuits may start back up if settlements can't be agreed upon.