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Sunroof Rearcam Pdc Xenons Wood Heat/cool Leather Keyless Startgo Pwr Liftgate ! on 2040-cars

US $25,980.00
Year:2010 Mileage:59115 Color: Color
Location:

Houston, Texas, United States

Houston, Texas, United States
Advertising:

2010 Lexus RX RX350 4-Door SUV
Exterior Color:     TUNGSTEN PEARL Interior Color:     Parchment Stock Number:031500
Mileage:59,115 Engine:V6 3.5L DOHC Fuel:Gasoline
Transmission:Automatic Warranty:Existing Warranty Warranty Title:Clear
VIN:2T2ZK1BA8AC031500 CARFAX:CARFAX Buyback Guarantee AutoCheck:FREE AutoCheck Vehicle Report
2010 Lexus RX RX350 - Photo 1 - Houston, TX 77031
2010 Lexus RX350 !
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Vehicle Description
Ultimate Motorsport Presents
 
2010 Lexus RX350
 
SUNROOF ! LEATHER !  ALLOYS ! XENONS ! WOOD ! PREMIUM SOUND SYSTEM !
COLD WEATHER PACKAGE !
VENTILATED SEATS ! REAR CAMERA
PARK DISTANCE CONTROL
POWER LIFT GATE ! KEYLESS START
 
SUPER CLEAN RX350 !  
 
CLEAN CARFAX NO ACCIDENTS
CLEAN AUTOCHECK NO ACCIDENTS
CLICK ON CARFAX OR AUTOCHECK LOGO ABOVE FOR FREE FULL REPORT !
 
ADD A 3 MONTH 3,000 MILE WARRANTY
FOR ONLY $ 295
ASK US FOR DETAILS ON A 4 YEAR UNLIMITED MILES NATION WIDE WARRANTY !!
 
PEACE OF MIND ! BUY WITH CONFIDENCE !!
 
60+ PICTURES BELOW AFTER DESCRIPTION
 
THIS CAR IS LOADED WITH THESE OPTIONS:
SUNROOF WITH POWER SLIDING GLASS
XENON HEADLIGHTS
TELESCOPING WOOD  STEERING WHEEL WITH CONTROLS
CRUISE CONTROL
DUAL ZONE AC AND HEAT
ALARM SYSTEM WITH KEYLESS ENTRY
FULL LEATHER AND WOOD  TRIM INTERIOR
HOMELINK
TINTED WINDOWS
REAR VIEW CAMERA
POWER HEATED AND COOLED LEATHER SEATS WITH MEMORY AND LUMBAR
PREMIUM SOUND SYSTEM WITH CD CHANGER AM FM SAT RADIO
POWER WINDOWS AND MIRRORS
FOG LIGHTS
TRACTION CONTROL
PREMIUM ALLOY 19”  WHEELS
REAR SPOILER
ROOF RACK
KEYLESS START GO
PARK DISTANCE CONTROL
 
 
MUCH MUCH MORE SEE IT TO BELIEVE IT !!!
 
Beautiful TUNGSTEN SILVER PEARL on
PARCHMENT LEATHER WITH FULL WOOD TRIM  Interior!!
 
Low Buy It NOW or Make us an Offer NOW!!

100% Positive Feedback
OWN THIS BEAUTY at a Fraction of the
Original $ 40,000 Price!!!
COMPARE AT
KELLY BLUE BOOK $ 29,424
NADA RETAIL $ 28,200
OUR BUY IT NOW $ 25,980
WOW ! WHAT A DEAL  !!!
 
 
WONT LAST LONG AT THIS PRICE !!! CALL US TODAY AT
281-506-8808

If You are Looking for a LEXUS RX350 with all the options with LOW MILES, You Don't Have to Look any Further!!!
DON'T SLEEP ON THIS ONE!

NOTE: JUST LIKE ANY USED VEHICLE FEW VERY MINOR NICK NACKS DUE TO NORMAL WEAR AND TEAR AND ROAD DEBRIS.
REMEMBER: YOU ARE BUYING A TOP LOADED USED VEHICLE IN CLEAN CONDITION NOT A BRAND NEW ONE!

Bid with Excitement & Confidence!!!
Only at ULTIMATE MOTORSPORT !!
Good Luck & Happy Bidding!!!
FOR ANY QUESTIONS FEEL FREE TO CALL US AT
281-506-8808

So, If you are in the market for a LATE MODEL, VERY AFFORDABLE LEXUS RX350, then you owe it to yourself to take a closer look

LOW BUY-IT-NOW or MAKE AN OFFER!!!
 
WE FINANCE ! APPLY ONLINE FOR AUTO LOANS AS LOW AS 2.99%

FOR ANY QUESTIONS OR CONCERNS FEEL FREE TO CONTACT @ (281) 506-8808
or email sales
 
DOOR TO DOOR SHIPPING AVAILABLE ASK FOR A QUOTE !
We Export For Canadian Customers
Email:
sales@ultimatems.com
Call
281-506-8808
Visit
10311 Altonbury Lane
Houston TX 77031
 
Additional Photos
2010 Lexus RX RX350 - Photo 2 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 3 - Houston, TX 77031
TINTED WINDOWS ! SPOILER ! 
2010 Lexus RX RX350 - Photo 4 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 5 - Houston, TX 77031
PARK DISTANCE CONTROL ! 
2010 Lexus RX RX350 - Photo 6 - Houston, TX 77031
NICE CLEAN TRUCK ! 
2010 Lexus RX RX350 - Photo 7 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 8 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 9 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 10 - Houston, TX 77031
XENON HEADLIGHTS ! FOG LIGHTS ! 
2010 Lexus RX RX350 - Photo 11 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 12 - Houston, TX 77031
BEAUTIFUL INTERIOR ! 
2010 Lexus RX RX350 - Photo 13 - Houston, TX 77031
POWER SLIDING SUNROOF ! 
2010 Lexus RX RX350 - Photo 14 - Houston, TX 77031
FULL LEATHER INTERIOR ! 
2010 Lexus RX RX350 - Photo 15 - Houston, TX 77031
TELESCOPING WOOD STEERING ! 
2010 Lexus RX RX350 - Photo 16 - Houston, TX 77031
59K ORIGINAL MILES ! 
2010 Lexus RX RX350 - Photo 17 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 18 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 19 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 20 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 21 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 22 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 23 - Houston, TX 77031
REAR VIEW CAMERA !
2010 Lexus RX RX350 - Photo 24 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 25 - Houston, TX 77031
PREMIUM SOUND SYSTEM ! 
CD AM FM SAT AUX USB ! 
2010 Lexus RX RX350 - Photo 26 - Houston, TX 77031
KEYLESS START ! AUTO ! WOOD !
2010 Lexus RX RX350 - Photo 27 - Houston, TX 77031
HEATED & COOLED SEATS ! 
2010 Lexus RX RX350 - Photo 28 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 29 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 30 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 31 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 32 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 33 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 34 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 35 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 36 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 37 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 38 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 39 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 40 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 41 - Houston, TX 77031
NICE & CLEAN REAR SEATS ! 
2010 Lexus RX RX350 - Photo 42 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 43 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 44 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 45 - Houston, TX 77031
LOTS OF CARGO SPACE ! 
2010 Lexus RX RX350 - Photo 46 - Houston, TX 77031
POWER LIFT GATE ! 
2010 Lexus RX RX350 - Photo 47 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 48 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 49 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 50 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 51 - Houston, TX 77031
PREMIUM 19" ALLOY WHEELS ! 
2010 Lexus RX RX350 - Photo 52 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 53 - Houston, TX 77031
2010 Lexus RX RX350 - Photo 54 - Houston, TX 77031
Contact Information
Name: Sales Department Main Phone: (281) 506-8808 Alt. Phone: (281) 657-7293
Vehicle Features & Options
Standard Features
Appearance /
  Exterior:
  • Body-Color Bumper Color
  • Chrome Door Handle Color
  • Body-Color Mirror Color
  • Rear Spoiler
  • Chrome Window Trim
Comfort:
  • Height Adjustable Adjustable Rear Headrests
  • Air Filtration
  • Cargo Area Light
  • Alloy and Wood Center Console Trim
  • Leather and Wood Door Trim
  • Carpet Floor Mats
  • Carpet Floors
  • Front and Rear Floor Mats
  • Dual Front Air Conditioning Zones
  • Automatic Climate Control Front Air Conditioning
  • Height Adjustable Front Headrests
  • 2 Number of Front Headrests
  • 3 Number of Rear Headrests
  • Front and Rear Reading Lights
  • Leather Shift Knob Trim
  • Leather Steering Wheel Trim
Convenience:
  • Retractable Cargo Cover
  • Front Console With Armrest and Storage
  • Rear Console With Armrest
  • Cruise Control
  • Power Driver Seat Easy Entry
  • First Aid Kit
  • Push-Button Start Keyless Ignition
  • Keyless, Illuminated Entry and Panic Alarm Multi-Function Remote
  • Proximity Entry System Multi-Function Remote
  • Two 12V Power Outlet(s)
  • Retained Accessory Power
  • Steering Wheel Mounted Audio and Cruise Controls Controls
  • Steering Wheel Mounted Multi-Function Screen Controls Controls
  • Power Tilt and Telescopic Steering Wheel
  • Cargo Area Under Floor
  • Door Pockets - Front
  • Front Seatback
  • Tool Kit
  • Homelink - Garage Door Opener Universal Remote Transmitter
Drivetrain /
  Suspension:
  • 4-Wheel ABS
  • Braking Assist
  • Electronic Brakeforce Distribution
  • 12.9 Front Brake Diameter
  • Ventilated Disc Front Brakes
  • Gas Shock Absorbers Front Shock
  • Coil Springs Front Spring
  • Independent Front Suspension
  • Strut Front Suspension
  • 12.2 Rear Brake Diameter
  • Disc Rear Brakes
  • Gas Shock Absorbers Rear Shock
  • Coil Springs Rear Spring
  • Independent Rear Suspension
  • Double Wishbone Rear Suspension
  • Stability Control
  • Front and Rear Stabilizer Bar
  • Traction Control
Entertainment /
  Telematics:
  • Diversity Antenna
  • White Illuminated Gauges Color
  • 6 Disc In-Dash CD
  • AM/FM Radio
  • Tachometer
  • 9 Total Number of Speakers
Exterior:
  • Daytime Running Lights
  • Puddle Lamps Exterior Entry Lights
  • Front Fog Lights
  • Auto Off Headlights
  • Dusk Sensing Headlights
  • Fixed Liftgate Window
  • Power Liftgate Rear Door
  • Led Tail and Brake Lights
Rims / Tires:
  • Temporary Spare Tire Size
  • Tire Pressure Monitoring System
  • Aluminum Wheel
Roof / Glass:
  • Variable Intermittent Front Wipers
  • 1 One-Touch Windows
  • Power Windows
  • With Safety Reverse Power Windows
  • Privacy Glass
  • Intermittent Rear Wiper
Safety:
  • 2-Stage Unlocking
  • Dual Front Active Head Restraints
  • Alarm With Engine Immobilizer Anti-Theft System
  • Side Impact Door Beams Body Side Reinforcements
  • Child Safety Locks
  • Child Seat Anchors
  • Front and Rear Crumple Zones
  • Energy Absorbing Steering Column
  • Heated Exterior Mirrors
  • Integrated Turn Signals Exterior Mirrors
  • Manual Folding Exterior Mirrors
  • Power Exterior Mirrors
  • Reverse Gear Tilt Exterior Mirrors
  • Dual Front Airbags
  • Auto-Dimming Inside Rearview Mirror
  • Dual Front Knee Airbags
  • Occupant Sensing Passenger Airbag Deactivation
  • Anti-Lockout Feature Power Door Locks
  • Rolling Code Remote Rolling Code Security
  • Safety Brake Pedal System
  • Front and Rear Side Airbags
  • Front and Rear Side Curtain Airbags
  • Side-Curtain Airbag Rollover Sensor
  • Dual Illuminating Vanity Mirrors
Seating:
  • Power Adjustable Lumbar Support
  • Flat Folding Folding
  • Bucket Front Seats
  • Height Adjustable
  • 10 Power Adjustments
  • 3-Point Rear Center Seatbelt
  • Rear Heat Vents
  • Reclining
  • Front Seatbelt Force Limiters
  • Front and Rear Seatbelt Pretensioners
  • 40-20-40 Split Bench Seating
  • Cloth Upholstery

Installed Options
Appearance /
  Interior:
  • Premium Floor Mats
  • Wood and Leather Steering Wheel
Entertainment /
  Telematics:
  • 12 Speaker Rear Seat Entertainment Audio System
    Package:
    • Comfort Package
    • Luxury Package
    • Premium Package
    Rims / Tires:
    • Aluminum Alloy Wheels
      Roof / Glass:
      • Roof Rail Cross Bars
        Safety:
        • Active Park Assist
        • Glass Breakage Sensor
        • Hid Adaptive Headlamps
        • Rearview Monitor
        Seating:
        • Heated and Ventilated Front Seats
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          eBay Motors
          ultimate_motorsport_inc
          Financing Information
          We Finance ! Rates a slow as 2.99% with Approved credit
          Fill out our credit app today by clicking the link above !
          Shipping Information
          WE SHIP AND EXPORT WORLDWIDE
          GREAT LOW NATIONWIDE US SHIPPING RATES !!
          Canadian Customers Welcome
          Email us your zip code for Special Shipping Rates !
          email sales@ultimatems.com
          If Outside US or Canada email us your Port City and Country
          for a quote !
          Dealership Information
          Ultimate Motorsports
          Main Phone:(281) 506-8808
          Alt. Phone:(281) 657-7293
          Email:sales@ultimatems.com
          Business Hours:
          Weekdays:9:00 AM to 7:00 PM
          Saturday:10 TO 5PM
          Sunday:CLOSED
          Location:
          10311 Altonbury Lane
          Houston, TX 77031
          Map of Ultimate Motorsports at 10311 Altonbury Lane, Houston, TX 77031
          Terms of Sale
          Standard Terms & conditions
           

          PLEASE READ CAREFULLY! BY SUBMITTING A BID, MAKING AN OFFER OR CLICKING THE BUY IT NOW YOU ARE AGREEING TO THE FOLLOWING TERMS AND CONDITIONS.

          Fee and Tax Information: All Texas residents will pay 6.25% state sales tax and $ 133 Title Fee. This only applies to Texas Residents ONLY! Out of State customer only pay :

          All sales are subject to Texas V.I.T. tax based at a rate of .002834% of purchase price and $395.00 Processing fee.

          PAYPAL IS FOR DEPOSITS ONLY. WE DO NOT ACCEPT FULL PAYMENTS THOUGH THE PAYPAL.

          FINANCING IS AVAILABLE WITH APPROVED CREDIT (WAC) ONLY ! ALL BUY IT NOW PRICES LISTED ARE FOR CASH BUYERS OR IF CUSTOMERS ARRANGE THEIR OWN FINANCING !!!

          IF YOU CHOOSE TO CLICK THE BUY IT NOW OPTION YOU ARE REQUIRED TO PICK UP THE VEHICLE LOCALLY AND ADDRESS ANY ISSUES BEFORE THE VEHICLE LEAVES THE LOT.

          Please contact SALES@ultimatems.com or 281-657-7293
          Winning bidder must contact us within 24 hours of auction end, and make arrangements for payment at that time. A $500.00 NON REFUNDABLE deposit is due within 24 hours of end of auction. The remainder is due within 7 days of Auction end. If no contact is made within 24 hours we reserve the right to re-list the vehicle, sell it to the next high bidder, or sell it otherwise.  Most banks and credit unions do not finance vehicles older than 2002 or with more than 100K miles. Make sure if financing, your financial institution accepts the year and miles of this vehicle before bidding. Please arrange financing prior to bidding.
          Buyer is responsible for pickup or shipping of this vehicle. If you wish to have it shipped using a service, we will gladly cooperate, you can locate shippers by doing a search for `auto shippers`.
          If you are not sure about something, Please ASK. Do not assume anything not listed is included. We reserve the right to cancel bids for excessive negative feedback. We reserve the right to end the listing if the vehicle is no longer available for sale.
          Please do not bid on this auction unless you are serious about owning this vehicle.  All non-paying high bidders will be reported to Ebay, and negative feedback posted.
          PLEASE ONLY BID WHAT YOU ARE WILLING TO PAY.  IF THE RESERVE IS NOT MET, WE MAY CONTACT THE HIGH BIDDER TO OFFER THE SECOND CHANCE OPTION.
          By placing a bid on this vehicle you are entering into a legal and binding contract to purchase the above-described vehicle. We reserve the right to cancel all existing bids and end the auction early should the item no longer be available for sale.
          By bidding and buying this auction, you enter a contract that you have read and understood all the terms and conditions of this auction. 
          We reserve the rights to sell the car outside the ebay auctions. We reserve the right to end the auction anytime. We reserve the right to cancel any bid from any bidder. 
          This vehicle is being sold as is, where it is with no warranty, expressed written or implied. In either case, The seller shall not be responsible for the correct description, authenticity, genuineness, or defects herein, and makes no warranty in connection therewith. No allowance or set aside will be made on account of any incorrectness, imperfection, defect or damage. Any descriptions or representations are for identification purposes only and are not to be construed as a warranty of any type. It is the responsibility of the buyer to have thoroughly inspected the vehicle, and to have satisfied himself or herself as to the condition and value and to bid based upon that judgment solely. The seller shall and will make reasonable effort to disclose any known defects associated with this vehicle at the buyer's request prior to the close of sale. Seller assumes no responsibility for any repairs regardless of any oral statements about the vehicle.
          Please understand that the vehicles are Pre-Owned vehicles and at times, the vehicles may come without accessories such as extra keys, cd magazines, navigation discs, floormats, tools, and owner's manuals. Please call for the exact accessories included for the vehicle. 
          Buyer's are responsible for shipping costs.
          All bidders should have all questions answered and loans pre-approved before bidding. Please note that Non paying buyers would be handled by our attorney. Remember buying a car on eBay is legal binding contract.

          All vehicles are sold "AS IS". This is in full accordance with the laws of the State of TEXAS regarding motor vehicle sales. You the buyer/bidder must have a complete understanding that this vehicle is used and we do not know the complete history of this vehicle. We are presenting this vehicle to the best of our knowledge. The accuracy of our description is based on any and all information that we were able to obtain concerning this vehicle either by records, previous owners statements, or other statements if any made by the persons who sold or traded in this vehicle. We ULTIMATE MOTORSPORT Inc or any of its employees or agents will not be held responsible. All buyers are responsible for having an independent inspection completed on their vehicle of inetrest prior to sale or close of auction. You are welcome to fly in or schedule a inspection with several companies in Houston area to have a car professionally inspected.

          WE ARE NOT RESPONSIBLE FOR ANY REPAIRS OR INSPECTIONS PRIOR OR AFTER THE SALE OF AN AUTOMOBILE. ALL VEHICLES SOLD AS IS WHERE IS !!

          WE WELCOME INSPECTIONS BUT PLEASE DO INSPECTIONS BEFORE THE SALE IS CONFIRMED ! 

          This Agreement will be governed the laws of the State of Texas (without regard to principals of conflict of laws). Any claims arising out of or related to this Agreement or the Goods shall be brought exclusively in Harris County, Texas. Bidder submits to the jurisdiction of all such courts. BIDDER AND SELLER HEREBY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION TO ENFORCE, DEFEND, CONSTRUE OR OTHERWISE CONCERNING THIS AGREEMENT OR THE GOODS. If it is necessary for bidder to commence litigation to enforce any portion of this Agreement, Seller will be entitled to recover from Bidder its reasonable attorneys’ fees and costs, including the reasonable fees of in-house counsel.

          Auction Views:  

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          Auto blog

          2015 Lexus NX starts at $34,480*

          Thu, 16 Oct 2014

          Lexus has announced pricing for the 2015 NX crossover lineup, which goes on sale next month.
          The NX 200t starts at $34,480, and the all-wheel-drive model adds a $1,400 premium to lift the sticker to $35,880 (*destination charges of $925 are not included in the prices). The 200t uses a 2.0-liter four-cylinder engine making 235 horsepower, and it's Lexus' first-ever gasoline-fed turbo.
          The hybrid version, the 300h, starts at $39,720, and all-wheel drive tacks on $1,590 for a price of $41,310. The hybrid teams a 2.5-liter four-cylinder with an electric motor to generate 194 hp. Though power dips, Lexus anticipates this version will get a combined 33 miles per gallon with front-wheel drive when the EPA ratings are announced - a considerable leap when compared with the combined 24-mpg estimate for the turbo model.

          Toyota Land Cruiser vs Lexus LX 570 Suspension Flex Test

          Thu, May 21 2020

          There’s no need to explain the Toyota Land Cruiser, one of ToyotaÂ’s earliest successful products. The 2020 Toyota Land Cruiser Heritage Edition celebrates some 60 years of popularity of a vehicle that has survived the segmentÂ’s “mall wagon” phase and the rise of crossovers. Its already-sterling reputation has received an additional recent push from the rise of overlanding — an outdoor pastime that has always existed but only recently got a press agent. By comparison, the Lexus LX is a more recent development. Debuting in 1996, the LX 450 was little more than an 80-series Land Cruiser with cladding, a Lexus badge and a higher price. The amount of styling differentiation and luxury specialization has increased over the years to the point that the newest LX 570 actually seems like a completely different vehicle. In truth, the 2020 Lexus LX 570 and the 2020 Toyota Land Cruiser are both 200-series Land Cruisers under the skin. They share the same thirsty 5.7-liter V8 engine and the same frame that features a double-wishbone suspension at the front, a five-link coil spring suspension at the rear and a 112.2-inch wheelbase in the middle. The styling is strikingly different, of course, but so are the hidden details of their suspensions. The Land Cruiser employs a simple set of coil springs and shock absorbers, but with an interconnected pair of automatically disconnecting stabilizer bars called KDSS (Kinetic Dynamic Suspension System). The Lexus, on the other hand, has fixed stabilizer bars and coil springs, but its “shocks” are really hydraulic cylinders that perform height adjustments and transmit suspension movements via piping to remote electronically-adjustable damper valves mounted along the frame rails. All of the above begs a question: Which of them will go farther up my RTI ramp and, by extension, offer better suspension articulation in an authentic off-road situation? Right away, the very approach to the ramp demonstrates a huge difference and a serious issue for the LX. Its normal cruising height (there is a lower height, but this isnÂ’t that) doesnÂ’t provide enough approach clearance to attempt the ramp. The front spoiler contacts the nasty grating before the tire does. ItÂ’s a close-run thing, but from this point on, clearance gets SMALLER as the left front suspension compresses on the way up. If it's touching now, itÂ’s only going to get worse if I go forward.

          Buyers resent low inventories, prices over MSRP, study says

          Tue, Nov 15 2022

          Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.