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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Lexus J201 Concept | Overlanding into uncharted brand terrain

Taking a left turn off of I-10 outside of Palm Springs, California, we drove down a rutted, sand-blown track for a couple miles before ending up at a tall, rocky pile, an outcrop scaled somewhere between a hillock and a massif. After shifting the transmission into neutral, engaging the four-wheel-drive low range, and closing the ARB Air Locking differentials, we got even and steady on the throttle and pointed our truck—a seven-figure, one-off, overlanding concept known as the Lexus J201—up the steep, rocky face until all that showed through the windshield was dust and searing sky. The truck handled the challenge with marked aplomb, cresting the ridge without a huff, and eventually leveling off and displaying the glories of what was on the other side: a meth lab. So capable was this vehicle that it was easy to forget that the platform that underpinned all of this ruggedness was LexusÂ’ posh, flagship SUV, the $88,000 LX 570. This jacked and tracked truck begs the question: Has Lexus gone rogue? “Going rogue is actually part of who we are,” says Vinay Shahani, the brandÂ’s vice president of marketing for America. “And we love to experiment. J201 is a rolling example of our belief in Always On, the idea of continual improvement no matter the time in a vehicleÂ’s lifecycle.” The reference to time-in-lifecycle is kind of an understatement for a vehicle that has existed in its current form, with only minor cosmetic updates, since 2008 — two lifetimes in the product span of most automobiles. But the J201 Concept does add significant upgrades to the production vehicle, which, based as it is on the venerable and caprine Toyota Land Cruiser, is hardly a slouch in the off-road-capability department. In addition to the performance differentials mentioned above, the J201 benefits from a myriad of additional add-ons. These include rugged accessories such as an Icon Vehicle Dynamics suspension good for a few extra inches of ride height, and even more when the suspension is put in extreme high mode; smaller 17-inch Evo Corse Dakar Zero wheels mounted with 33-inch General Grabber X3 tires; a TJM Airtec snorkel for breathing underwater (something we did not get to experience in the parched Coachella Valley); and StopTech drilled brake rotors. It also includes bolt-ons such as CBI skid plates, rock sliders, and front and rear bumpers; a Warn winch; a Prinsu Design roof rack system; an onboard ARB twin compressor; and luminescence of Rigid Industries light bars.

2022 Lexus GX gets big infotainment update, Black Line Special Edition

The 2022 Lexus GX mostly soldiers on with the same old platform and powertrain as before. But it is finally getting a pretty major infotainment update to help modernize it. Not only that, but it's getting a Black Line edition like other Lexus models with the lovely Nori Green Pearl paint available. That infotainment upgrade is the addition of a 10.3-inch touchscreen. It should be much brighter, higher resolution and more pleasant to use than the quite-old existing unit. It's also accompanied by a revised center stack with more minimalist buttons and switches. The actual infotainment operating system also appears to be from other Lexus models, rather than the one shared with Toyotas. The evidence for this is in the inclusion of the unloved track pad, but you're unlikely to use it much with the prominent touchscreen. Besides the physical infotainment improvements, it also comes with a few feature upgrades. The new system comes with Android Auto and Apple CarPlay compatibility, something that was sorely missing in the previous model year. Navigation is also now standard as are parking sensors and power folding and heated mirrors. Then there's the Black Line Special Edition pictured at the top. Like other Black Line Lexus models, it's mostly a color and trim package, but a fairly attractive one. It comes with gloss black 18-inch wheels, grille surround and roof rails. The door handles are body color, and the bumpers are slightly tweaked design-wise. The taillights are red, rather than clear, and the trim gets an exclusive available color in the aforementioned Nori Green paint. Inside, the GX Black Line has a black headliner, black and grey upholstery, and matte black Ash wood trim. Pricing and availability hasn't been announced yet, but we expect it to go on sale later this year. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.