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Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

New Toyota Supra may get a twin-turbo Lexus V6

We've heard endless rumors that a successor to the much loved and much missed Toyota Supra is in the works. Toyota hasn't done much to deny these conversations. On the contrary, the FT-1 concept from two years ago and the partnership with BMW have only fueled the fire. Now, talk of a new Lexus engine has led to speculation about the supposed Supra's powertrain. To be clear, this is mostly heresay. Few things have actually been confirmed, but based on what we know a few conclusions can be drawn. We know that BMW and Toyota are working on a joint product. We've seen mules testing out in the wild. In BMW guise, the possibly Austrian-built car will more than likely powered by turbocharged inline four and six-cylinder engines. Unless Toyota wants to use Bimmer power, they'll need to shoehorn one of their own under the hood. That leads us to this rumor of a twin-turbocharged V6 that will presumably power the new Lexus GS and LS. Japanese automotive publication Mag-X first reported on this engine. It was then picked up by YouWheel and Car Keys. Mag-X cites Toyota insiders and even gives an engine code, 943F. This engine allegedly will make more than 400 horsepower and more than 300 lb-ft of torque. While unconfirmed, this makes sense for Lexus. Nearly every luxury competitor has a six-cylinder engine with forced induction. While Toyota has previously had turbocharged inline-sixes, they've never produced a factory turbo V6. Every automaker is downsizing engines in an effort to meet fuel economy and emissions regulations. Toyota and Lexus will follow suit. Taking that V6 and tuning it for a performance application is a solid, if unverified, possibility. Related Video:

Lexus RC F and GS F 10th Anniversary Editions are all black and blue

Lexus's F marque, the letter affixed to sport-tuned and performance models, debuted just over 10 years ago when the IS F hit dealer showrooms. The V8-powered sedan was a direct competitor to the tried and true BMW M3. The IS F was followed by the V10-powered LFA, RC F coupe and GS F sedan. In celebration of the F sub-brand's 10th anniversary, Lexus is rolling out two new limited edition variants of the RC F and GS F. In America, only 240 RC Fs and 100 GS Fs will be available. There is a price to pay for exclusivity. The RC F 10th Anniversary Edition starts at $80,810, a $16,160 premium over the standard model. It's not just special badging. The new model comes standard with the Performance Package, Triple Beam headlights and Intuitive Park Assist. Those three options will run you $7,160 on their own. At $89,350, the GS F 10th Anniversary Edition is only a $5,000 premium over the standard model. Both cars come with matte Nebula Grey paint, 19-inch black BBS wheels wrapped in Michelin Pilot Super Sport tires, and Brembo brakes with blue calipers. The RC F has blue leather seating with white accents up front as well as blue accents on the shift knob, steering wheel and instrument panel cover. The GS F gets blue leather seating both front and rear. There are blue carbon-fiber accents, blue suede on the dash and blue seat belts. Additionally, the GS F gets blue leather on the steering wheel, console and shift knob. The RC F and GS F are still powered by a 467 horsepower naturally-aspirated 5.0-liter V8. Power is sent to the rear wheels through an 8-speed automatic transmission. Both cars also pack a torque vectoring differential. Look for these special edition models later this year. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Featured Gallery Lexus RC F and GS F 10th Anniversary Edition cars View 15 Photos News Source: Lexus Design/Style Lexus Coupe Luxury Performance Sedan lexus rc f lexus gs f