2013 Lexus Ls 460 L on 2040-cars

Auto blog

Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Lexus thinks small with ultra-compact LF-SA concept

Lexus used the Geneva Motor Show to premiere its concept for a forward-thinking 2+2 urban vehicle, the LF-SA. The concept is small – Lexus says it's an "ultra-compact sub-B-segment" vehicle – and it is designed for maneuverability and agility on congested city streets. It also celebrates the 25th anniversary of the first Lexus, the LS400. The LF-SA has prominent wheel arches, the signature Lexus spindle grille and L-shaped headlights. Lexus calls the appearance "a Time in Design styling approach, in which perceptions of the vehicle change when it is viewed from different angles." It was penned in Toyota's European design studio. It's all capped with a striking paint color, called "Silver Stellar," that the automaker claims is meant to evoke space exploration. The inside has room for two, but it is biased toward the driver. The pedals and steering wheel are adjustable, and the passenger seat is slide adjustable to allow access to the rear. Perhaps the coolest feature is the infotainment system's hologram-style display. The LF-SA leaked last week, and the live shots from Geneva prove it's worth another look. Related Video: Lexus LF-SA World debut at the 2015 Geneva motor show European debut for the Lexus GS F and LF-C2 roadster concept The new Lexus LF-SA concept makes its world debut today at the 2015 Geneva motor show. Last year marked the 25th anniversary of the very first Lexus, the LS400 saloon. To celebrate this milestone, Lexus challenged ED2, its European design studio, to create a concept of an ultra-compact (sub-B-segment) urban 2+2 model. The LF-SA Concept explores unexpected territory for the brand in a powerful, emotional execution that illustrates Lexus's passion for up-coming design trends. The LF-SA Concept is also a driver-focused vehicle, reflecting Lexus's vision that in a future world where technology and virtual experiences are expected to hold more sway, the real driving experience could become the ultimate luxury. Taking that insight as inspiration, the new concept presents an audacious interpretation of Lexus's L-finesse design philosophy, while never losing sight of the requirement for driving pleasure – a quality that will always be a defining element of Lexus's progressive luxury.

Lexus RZ battery electric crossover teased

Lexus has dropped a teaser video glimpsing the brand's first fully electric vehicle to be sold in the U.S. Called the Lexus RZ, it features the angular styling we've come to expect from Toyota's luxury marque, but underneath the sheetmetal we're probably getting a foundation we've seen quite a bit of in recent weeks. That's because the Lexus RZ is a third version of the battery-electric crossover co-developed by Toyota and Subaru, recently unveiled as the confusingly named Toyota bZ4X (it always requires a double check of the alphanumeric sequence) and the much better named Subaru Solterra. All three are built on the e-TNGA platform that will underpin several EV models. However, the Lexus RZ signals a more significant departure from the bZ4X and Solterra, whose differences were quite limited. They looked almost indistinguishable, the only things setting them apart being a mild reshape of the front fasica and taillights, painted wheel arch cladding on the Toyota, and an option for a single-motor 2WD drivetrain on the bZ4X. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. The Lexus, on the other hand, seems to wear completely new sheetmetal. Right away, the lack of gray cladding around the wheel wells is apparent. There still appears to be some, but much slimmer than that of the bZ4X and Solterra. A strong character line flows from the leading edge of the front wheel arch to the rear door, where it's picked by another upturned character line leading into a blacked out C-pillar. Naturally, the front features a large Lexus spindle grille shape (there doesn't appear to be an actual open radiator intake, unnecessary for an EV) and unique headlights branded with "L" fishhook DRLs. The rear offers a much sleeker appearance as well, with slim taillights that don't droop downward into the bodywork. A solid light bar features the word "Lexus" printed across rather than the traditional L-in-a-circle logo. No details or interior images were shown, but we'd guess that the cabin is quite a bit nicer than the decent but run-of-the-mill cockpit of the bZ4X and Solterra. Lexus has stated it will not offer the single-motor option. However, its Direct4 all-wheel-drive system is a departure from Subaru's, and the Lexus is said to be capable of 402 horsepower and 442 pound-feet of torque. Those figures completely blow the bZ4X and Solterra out of the water.