1999 Lexus Ls400 Bagged Vip Inspired on 2040-cars

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Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

2020 Lexus UX 200 F-Sport Drivers' Notes | The little Lexus

The 2020 Lexus UX 200 is moving into its second year on the market, and we decided it was time to take a spin in the F Sport model. Similar to other F Sport models from Lexus, this one amps up the handling and styling, but retains the same powertrain as the base vehicle. That means we’re working with a naturally aspirated 2.0-liter four-cylinder engine making 169 horsepower and 151 pound-feet of torque, which is then paired with a CVT. With a 3,307-pound curb weight, this Lexus crossover/hatchback isnÂ’t going to win many drag races in this segment. Lexus tried to improve the driving dynamics in other ways, though. F Sport models get revised springs and more aggressive stabilizer bars in an effort to reduce roll and improve handling. Lexus says the 18-inch F Sport alloys are more rigid than the standard wheels, also aiding in the handling department. If sound is your thing, the F Sport also uses something called Active Sound Control that simulates the sound of up- and down-shifts. You know, since the UX is only available with a CVT. Both the grille and front bumper design are F Sport exclusive fittings. Same goes for the rear bumper and rear moldings, further separating itself from the regular UX 200. There are even more sporty touches on the interior. Lexus installs high bolstered sport seats it says were originally designed for full-on F models. Paddle shifters are placed behind the leather-wrapped steering wheel, too, allowing you to toggle through the simulated gear ratios. Aluminum pedals, scuff plates and an aluminum footrest all try and convince you that youÂ’re in something sporty. Since the UX is the smallest of Lexus crossovers, itÂ’s also priced at the bottom of the Lexus barrel. Our F Sport model started at $35,025 after the $1,025 destination charge, but a few options brought the final price to $41,285. The most expensive of the extras was the upgraded 10.3-inch infotainment system with navigation and premium audio for $2,200. Ours also had the F Sport Premium package that added a moonroof, rain-sensing wipers and heated front seats. The head-up display was an extra $500; a power rear tailgate was $600, and the blind spot monitoring system added another $500. A few other accessories and cheaper options brought us to our over-$40,000 total. Editor-in-Chief Greg Migliore: The UX is the style play in this segment. ItÂ’s certainly bolder than Jaguar, Audi, Mercedes, BMW and other small crossovers.

Lexus hints at possible IS SportCross comeback [w/poll]

We're looking forward to seeing the 2014 Lexus IS in person next week at the Detroit Auto Show to see if its brazen design is any less polarizing in person, but Lexus (or at least its Facebook team) has dropped a not-too-subtle hint about the possible return of the SportCross body style - something in between a hatchback and station wagon. The current generation IS comes in sedan and convertible models, but this is an interesting teaser that might suggest an expanded IS lineup.
On its Facebook page, Lexus said:
Do you remember the '02 IS 300 Sport Cross with its style, utility and performance? Will we bring it back? Watch the 2014 IS premiere on Facebook in 6 days to find out!