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Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

Flower petal-covered Lexus UX 250h wins art car competition

We confess not to know the first thing about art, so perhaps we don't quite get why anyone would want to cover every inch of a Lexus UX250h with flower petals. It's not as if it's an easy thing to do. But not only has someone done it, the resulting car has actually won an art car competition sponsored by the luxury marque. Without the flower petals, the Lexus UX is actually a pretty sharp looking compact premium crossover. It wears the Lexus design language with its many crsip creases and angled lines better than most of its fellow L-badgers. In fact, we can think of others whose sheetmetal would look better under a veil of paper blossoms. The winning entry, created by a design outfit called Clap Studio out of Valencia, Spain, beat five other Lexus UX art cars to win the contest. It took artists Jordi Iranzo and Angela Montagud a month to attach the thousands of paper cutouts to the body. "Our concept is a Zen garden that represents a state of mind: calm, pure consciousness,” they explained. The duo also point out that the car looks very different depending on the light, as the petals reflect and cast shadows in varying directions. Other entrants included more traditional art cars, with elaborate paint jobs, textures, or random objects affixed to them. At least one appeared to be covered in actual, not abstract, flora. Only the winning proposal was actually built, it seems, so in real life only one UX was defiled (or beautified, depending on your taste). Again, we don't know much about art. Related video:

Ice driving at the Bridgestone Winter Driving School | AutoblogVR

We have two new VR episodes for you this week, both of which come from the Bridgestone Winter Driving School. In one, we get some instruction in the snow and then have a little fun sliding around. In the other, two instructors give a visual demonstration of how rear- and all-wheel-drive cars handle differently in the snow (which also includes lots of fun sliding). You get to experience it all from the passenger seat, with a view in every direction. The Bridgestone Winter Driving School is located just outside the town of Steamboat Springs, Colorado. Facilities include a couple of meticulously maintained ice/snow tracks and a snow skidpad – which, it happens, is the best kind of skidpad. We worked our way up from an all-wheel-drive Lexus NX crossover to a rear-drive Lexus IS, and then the staff gave their drifty demonstration in two similar Lexus IS sedans – one with rear drive and the other with all-wheel drive. There's a preview above, but for the full immersive experience, you'll need the AutoblogVR app for iOS or Android – you can download it for free from the App store and Google Play. Be sure to try it with a cardboard viewer, too! Lexus Driving Videos VR Original Video lexus is virtual reality lexus nx 360video