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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar teases four-door EV grand tourer; electric Range Rover orders open this year

Jaguar just revealed a few vital details about a new EV it says will be revealed by the end of 2023, and Land Rover shared a little update about its upcoming electric Range Rover, too. Starting with the Jag, JLR — the new, official name for Jaguar Land Rover — announced that its next electric vehicle will be a four-door GT car. The image above is the teaser the company provided. Power output will be greater than any previous Jaguar, with the current record holder being the XE SV Project 8 at just over 590 horsepower. Range is claimed to be about 430 miles on a full charge (Jaguar doesn't specify the test cycle type), but that number could be different (and likely lower) here in the United States once EPA testing takes place. Jaguar says the grand tourer will debut its new in-house EV platform that is officially named JEA, which is unrelated to the electric XJ that was scrapped a couple years ago. And lastly, Jaguar says the vehicle will start at GBP100,000 in Great Britain. Pricing for the United States wasnÂ’t estimated, but a direct conversion at todayÂ’s rates puts it at about $124,000. Considering the price point, power level and range, this Jaguar is shaping up to be a potential Porsche Taycan competitor. The single teaser image at the top of this post suggests the same, as the photo shows a car with a fast-sloping roofline and wide, bulging fenders. ItÂ’s an exciting teaser, as it pretty much confirms that Jaguar will be coming in hot with a spicy-looking electric four-door. The last detail about this Jag confirmed today is its production site, as Jaguar says it will build the vehicle at its Solihull plant in the West Midlands, England. As for the Range Rover news, weÂ’ve known an electric Range Rover was on its way, now we know that the vehicle will launch in 2025. JLR says it will begin accepting orders for the electric Range Rover later this year, but didnÂ’t set an official date. The electric Range Rover will be built at JLRÂ’s Halewood plant in Merseyside, England. Those are all the details we know about today, but expect more teasers and information leading up to the reveal of these new EVs later in 2023. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Jaguar Land Rover data leak reveals employee records, upcoming layoffs

A massive data leak has revealed the personnel files of hundreds of employees at Jaguar Land Rover's factory in Solihull, England. The documents reveal details such as sick days used, disciplinary issues and — most notably — red lines indicating potential firings in the weeks or months ahead. In total, the personal records of more than 600 workers were released. JLR is scrambling to contain the crisis. The breach was first reported by the Huffington Post UK, with the automaker initially claiming the story was "fake news." That publicity gaff certainly didn't help matters, especially for employees staring at their name with a red line slashed across it. Last month, the British automaker had said it would be eliminating roughly 1,000 employees at factories in the U.K. The Solihull plant, which produces models like the Range Rover, Range Rover Sport, Jaguar F-Pace and Jaguar XE, was among those mentioned in the statement. JLR, which is owned by the Indian conglomerate Tata Motors, is facing a steep drop in sales, particularly in its home market. The main culprits include a huge slump in sales of diesel-powered vehicles - a vital part of JLR's business in the U.K. and throughout Europe - along with fears about how the upcoming "Brexit" will affect business operations. In the HuffPost UK story, one worker called the situation "disgusting" and "embarrassing," adding that people at the factory now know whether they, or their colleagues, are soon due to lose their job. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Image Credit: Getty Hirings/Firings/Layoffs Plants/Manufacturing Jaguar Land Rover economy data