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Hyundai pickup truck coming ASAP, says design chief

Hyundai first showed its HCD-15 Santa Cruz pickup truck concept at the 2015 Detroit Auto Show. In the years following the concept's debut, reports have kept surfacing that yes, Hyundai wants to build it and yes, it's only a matter of time when the Santa Cruz will spawn a production version. In August 2017, Reuters reported that a pickup had been greenlit as Hyundai needed to correct a sales slide; a year later, we envisioned a 2020 unveiling date for the finalized truck. Now, Autocar says Hyundai is launching the truck "as soon as possible." Autocar cites a discussion with Hyundai's new Chief Design Officer Luc Donckerwolke, who formerly led Genesis design and has also worked as the head of design at Bentley, Lamborghini and Audi. Donckerwolke said the design process of the new truck has now been completed, and Hyundai is now in the midst of engineering the design into production. Donckerwolke told Autocar that the truck will arrive "as soon as possible. From my side it is finished, the process to put it into production is now underway." Leftlane News estimates the truck could be here by 2021 at the earliest. For Donckerwolke, the truck is very much a development of the 2015 concept; as Motor Trend earlier quoted Hyundai Motor America's Brian Smith, the original two-door concept has evolved into a five-seater four-door truck. The understanding is that the Santa Cruz's production version will be underpinned by the same platform and mechanicals as the expected and redesigned 2020 Tucson. The pickup is also to be followed by a corresponding Kia-badged version, Donckerwolke said. The Hyundai and Kia trucks are likely to battle for sales with the Ridgeline, Ranger, Tacoma and Gladiator — and the Tanoak, if Volkswagen comes out with a production version of its recent concept truck. Related Video:

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

2020 Kia Telluride crossover moves the brand upscale, and a bit off-road

Kia added its newest and largest entrant to its lineup, unveiling the designed- and made-in-America Telluride as its new flagship. It's a handsome and sporty midsize three-row SUV that seats eight, offers upscale interior perks and safety technology, plus off-road capability. The reveal brings the Telluride full circle from its origins as a concept first shown in Detroit three years ago. Kia will emphasize its rugged looks and comfortable, well-appointed interior when it goes on sale later this year as a 2020 model and takes on well-entrenched competitors like the venerable Ford Explorer (itself redesigned for 2020) and the Jeep Grand Cherokee. Designed at Kia's studio in Southern California, the Telluride deliberately harkens to the boxy appearance of O.G. SUVs like the aforementioned Explorer, with a long hood and wide grille, a clean side profile and upright windshield. Nameplates adorn both the leading edge of the hood, atop the grille, and on the liftgate, with stacked headlights, inverted L-shaped taillamps and a sculpted rear skid plate with integrated twin exhaust tips. The Telluride is powered by a 3.8-liter direct-injection V6 making 291 horsepower and 262 pound-feet of torque mated to an eight-speed automatic. There's four-wheel independent suspension and stiff, torsionally rigid body structure owing to an advanced high-strength steel monocoque shell. The rear suspension is self-leveling, with the ride height automatically calibrated depending on the load to benefit control and stability. Four driving modes are offered — Smart, Eco, Sport and Comfort — plus Snow and AWD Lock settings when needed. On-demand all-wheel drive will be an option, distributing torque between the front and rear wheels depending on road conditions and the driver's input. Kia says it's based on electro-hydraulic AWD coupling and constantly redistributes power between the front and rear wheels depending on drive mode — for example, splitting it 65 percent to 35 percent between the front and rear wheels in Sport mode. Inside, there's a wide console that emphasizes the horizontal, with an available 10.25-inch color touchscreen. There's simulated brushed metal and matte-finished wood, interior hooks to hang packs and bags, ceiling-mounted climate control in the second row and reclining third-row seats.