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What's really going on with the 2014 Jeep Cherokee's transmission issues?

On September 23, Automotive News reported that Chrysler had idled the second shift workers it hired just five weeks prior at its Toledo Assembly Complex to build the 2014 Jeep Cherokee. At the time, Chrysler said it had "built the critical number of vehicles we need to stock dealerships once containment is released" and did not want "to put additional strain on our logistics partners ... upon release." That reasoning was not only unusual, it didn't seem to make sense.
It appears the center of the nine-speed issue is software, not hardware.
That same day, the Detroit News ran a piece claiming workers at the Toledo factory said the halt was due to issues with the Cherokee's transmission. It put the number of already-built Cherokees needing fixes at 1,000 and said that some of the workers not laid off had been instructed "to take the Jeep on long test-drives." That made more sense. Three days later, on September 26, Automotive News reported that the 500 workers laid off had been reinstated, with engineers "speeding repairs on the SUV's powertrain software." The AN piece didn't put a number on how many units are being fixed, but it did say that 12,000 have been built and are awaiting delivery to dealers. The best it could say about when dealers will get them, however, is that "progress on a fix is being made. It's unclear when shipments to dealers will start."

2018 Jeep Compass Trailhawk Drivers' Notes Review | Trying to find its way

The Jeep Compass Trailhawk is the smaller sibling to the Cherokee off-roader. They look a lot alike, and generally that seems to be a good thing. We spent some time with it, both in Michigan and the Pacific Northwest. It seemed like the perfect little ute to tackle rain and late snow, as well as the cratered roads surrounding Detroit every spring. Here's what we thought after spending some quality time together: Editor-in-Chief Greg Migliore: The Jeep Compass is one of the coolest compact crossovers you can buy. Jeep has struggled to translate its genetics into smaller models, but they come through in this one. The Trailhawk trim provides plenty of capability. Even if you don't need it on a daily basis, the package adds design flourishes like red tow hooks and a two-tone black roof, which look slick. Our test model's olive green paint also puts off a heritage vibe. I like that. It's subtle, like wearing a watch with a NATO band. The interior looks and feels premium, with leather seats, a leather-trimmed steering wheel and ambient lighting. Uconnect remains one of my favorite infotainment systems on the market, and its simplicity is an industry benchmark. The inline four-cylinder and nine-speed automatic transmission work well together. In fact, the smooth shifting surprises me, as I've had issues with this gearbox in other Fiat Chrysler vehicles. Overall, I would consider the Compass among the better options for car shoppers. It stands out in a segment that's fairly vanilla, though the less flashy but well-executed Honda CR-V and Toyota RAV4 are formidable. I wouldn't get the Trailhawk trim on a Compass, but it's smart of Jeep to push this kind of off-road capability thoughout its lineup. Associate Editor Joel Stocksdale: I've recently spent some time in the refreshed Jeep Cherokee, which I found to be a decent crossover, if not class-leading, and it had a distinctly truck-like feel, unlike its competitors. The Compass Trailhawk is just the same, except at about 2/3 scale. The truck-like feel is what really stood out. The seating position is very tall, giving you a good view forward and of the corners of the Compass. Combined with the small size, it makes it very easy to maneuver around town, and likely on tight trails. The ride on this Trailhawk model is a bit stiff over small bumps, but it does soak up the large ones fairly well. This suspension and the raised ride height also make the Compass seem a little tipsy.

2017 Jeep Compass ads navigate life for Millennials

Jeep kicked off an advertising blitz Thursday for the 2017 Compass, pitching the attractive compact crossover directly at the Millennial generation. The first broadcast spot, called Recalculating, shows young people navigating life's changes, including marriage, children, job moves, and more. A narrator intones "recalculating" – like a GPS – at each life moment during the 60-second ad. Naturally, a Compass would be a logical ride for all of these milestones, Jeep suggests. "We expect its message of life's journey moving us in many directions to resonate with our Millennial audience while staying true to the Jeep brand's core value of freedom," Oliver Francois, Fiat Chrysler's chief marketing officer, said in a statement. The campaign will be shown during Saturday Night Live, Modern Family, and other popular television shows. Print versions will also appear in national magazines, and the campaign will include digital, cinema, and experiential elements. The blitz began in North America, but it will be a global marketing effort as the Compass is sold in a wide range of regions. The ads will be customized for local audiences. Four more 30-second spots are planned for launch in May. An FCA US spokesperson declined to provide a monetary value for the campaign. The Compass will also be a featured vehicle at the Bonnaroo Music & Arts Festival in June in Tennessee. Additionally, FCA US will showcase the vehicle outside its headquarters in Auburn Hills, Mich., with a multi-story wrap on the building (replacing the current Chrysler Pacifica hybrid wrap). The Compass, which is on sale now, is receiving positive reviews for its updated styling that echoes the Grand Cherokee, increased storage space, and off-road capability. Hawking the Compass toward the Millennial generation, which is young people in their 20s to mid-30s, is a logical move for Jeep, as the group is beginning to display increased buying power. The Compass is one of Jeep's entry points. Customers could then theoretically stay with the brand as they age and their families grow, moving up to larger and more expensive vehicles, a longtime strategy employed by automakers. Related Video: