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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

Polaris Slingshot, Tesla cryptocurrency and an electric Jeep concept | Autoblog Podcast #664

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Consumer Editor Jeremy Korzeniewski. They kick things off by talking about the 2020 Polaris Slingshot, which Jeremy got a chance to sample before the weather turned cold. Then, they pivot to news, starting with the fact that Peugeot's previously rumored return to American is very likely dead, but Stellantis plans to keep FCA's North American brands alive, at least for now. That's followed by Jeep's announcement that it will bring an all-electric model to its annual Easter Jeep Safari in Moab, Utah. They get into the idea of cryptocurrency transactions in car shopping, followed by some grim news at Harley-Davidson, which is attempting a new pivot.  Autoblog Podcast #664 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown What we're driving: 2020 Polaris Slingshot   News Stellantis dealers plead that letting Chrysler die is not an option Jeep will bring an electric Wrangler to Moab this spring Buy a car with bitcoin? Some car dealers have been years ahead of Tesla Harley kickstarts 5-year turnaround plan after surprise quarterly loss Feedback Email – Podcast@Autoblog.com Review the show on iTunes Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related Video: Auto News Earnings/Financials Green Podcasts Chrysler Jeep Automakers Green Driving Transportation Alternatives Convertible Motorcycle Road Tests

Anton Yelchin's family suing FCA over the actor's death

UPDATE: Anton Yelchin received a recall notification for his Grand Cherokee a week after his death, family attorney Gary Dordick told Variety at a press conference. Dordick called FCA's recall "way too little and way too late." The family of actor Anton Yelchin is suing FCA for negligence and product liability, according to Automotive News. Yelchin was killed in June when his 2015 Jeep Grand Cherokee rolled away, pinning him against a brick pillar and a gate. The Jeep Grand Cherokee, along with 1.1 million other FCA products, is currently under recall for a poorly designed shifter that may lead drivers to believe the car is in park when it isn't. Vehicles affected by the recall are at risk of rolling away. The recall was issued two months before Yelchin's death on June 19. It's believed that this is the first wrongful death lawsuit related to the recall. Although the shifter recall is linked to hundreds of injuries, Yelchin's death is currently the only fatality. There is a class-action lawsuit currently being filed against the automaker. FCA, in a statement to Automotive News, declined to comment and said it had not been served with a lawsuit. The automaker continues to urge drivers to follow the instructions in their owner's manual and become familiar with the instructions that were included with the recall notice. Related Video: