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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

'New' continuation Jaguar XKSS to debut in November in LA

Jaguar announced on Tuesday two important debuts for Jaguar Classic's continuation models, the Lightweight Jaguar E-Type and the new XKSS. In November, the Jaguar XKSS continuation model will make its debut in California to coincide with this year's LA Auto Show. The company revealed the plan to build nine of these cars a few months ago in order to complete the original production run. That run began in 1957 when Jaguar began building road legal versions of unsold D-Type race cars. However, production stopped short when a fire at the Browns Lane factory destroyed the remaining cars. Jaguar explained that the company will use what they learned from developing the Lightweight E-Type continuation series, and Jaguar Classic employees will build these XKSS models to the original specifications. If you had your heart set on ordering one to fulfill your Steve McQueen fantasy, you're out of luck. All nine have already been sold. View 46 Photos In addition to the XKSS public reveal, the 2015 Jaguar Lightweight E-Type will soon make its competition debut. The car in particular is chassis number 15, one of the six continuation cars, and it will compete in the Jaguar Classic Challenge race on July 9 at this year's Le Mans Classic. Another automotive icon will be behind the wheel of this iconic sports car. Top Gear presenter and automotive journalist Chris Harris will pilot the E-Type at Circuit de la Sarthe alongside an array of other vintage Jaguar race cars. Like the XKSS continuation cars, the Lightweight E-Types were also built to finish their respective production run. And although these continuation cars are only a couple of years old, they are identical to the originals and are thus FIA compliant for historic racing. Related Video:

Jaguar C-X75 production run canceled

"We feel we could make the car work, but looking at the global austerity measures in place now, it seems the wrong time to launch an 800,000-pound to 1 million-pound supercar."
Those words are from Jaguar Global Brand Director Adrian Hallmark, and as true as they may be, it still stings a little bit. After all, we've been looking forward to the Jaguar C-X75 ever since word came from Jolly Olde that it was green-lit for a short production run.
Some of the cool bits and pieces the world will now be without: a powerful but relatively miserly 1.6-liter turbocharged and supercharged four-cylinder engine, two electric motors driving all four wheels and a carbon fiber chassis developed by Williams F1. Sigh.