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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2019 Infiniti QX60 and QX80 Limited, now with more chrome, Alcantara

Just ahead of the New York Auto Show, we get our first glimpse at new trims on the 2019 Infiniti QX60 and the refreshed 2019 Infiniti QX80. The Limited trim is the range topping spec for both crossovers and adds some new colors, trims and visual changes you won't find on lower-tier models. Pricing hasn't been announced, but the new models will be on sale this summer. The QX60 is Infiniti's best-selling model. The 2019 QX60 Limited has a new dark chrome finish on the grille, fog lights and door moldings. The roof rails, cross bars and rear bumper also get a darker finish. There are new 20-inch wheels that are exclusive to the Limited model. Inside, the QX60 Limited gets new trim with contrasting stitching, leather-wrapped grab handles, dark silver wood accents, quilted leather seats and door panels, and unique floor and cargo mats. Similar treatments can be found on the 2019 QX80. The Limited model gets 22-inch wheels, stainless-steel running boards, satin chrome trim and roof rails, and a unique design on the front and rear bumpers. There's also one exclusive paint color, Anthracite Gray. Inside, the QX80 Limited has a two-tone leather and Alcantara interior. It also gets some slick looking matte-silver wood trim. Other features include illuminated kick plates, puddle lights and special floor and cargo mats. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Infiniti Q30 prototype has entry-level luxury in the bag

The Infiniti Q30 Concept signaled the Japanese brand's clear intentions to join the growing global compact premium segment. Now, as evidenced by these images, we can see development of the brand's first compact hatchback is proceeding apace.
Our spies point to the similarity between this camouflaged tester and the Mercedes-Benz GLA-Class as further evidence to the cars' shared platform, although we'll admit, we don't necessarily see the similarities. The Q30's overall look, to our eyes, is like a scaled-down, lower-riding QX50, the model previously known as EX. Infiniti design elements, like its squat greenhouse, long hood and double-arch grille are all visible.
The Mercedes-Benz connection should be clearer under the hood, though, as the Q30 is expected to be powered by the same 2.0-liter, turbocharged Mercedes four-pot that's been leading the charge throughout the brand's entry-level models, namely the CLA-, GLA- and C-Class.