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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Infiniti spruces up Q70L Bespoke Edition for Shanghai [w/video]

"Luxury" is a relative term. Take the Infiniti Q70, for instance, which most of us would find plenty luxurious. But some buyers – in China especially – wanted more, so Infiniti stretched it out into the Q70L. And now it's revealed the even more luxurious Q70L Bespoke Edition. Revealed for the first time at the Shanghai Motor Show down the coast from the company's global headquarters in Hong Kong, the Infiniti Q70L Bespoke Edition is designed to "fill the gap between the current interiors in production cars and luscious interiors of Infiniti's concept cars." That's been materialized through a quilted white leather cabin space with four individual seats hewn "by meticulous craftsmanship and three-dimensional textures." It all looks pretty swank to us, but not the kind of space you'd want to put your kids in with their juice boxes, crayons and dirty soccer uniforms. Check it out in the video clip, high-res images and press release below. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Apr. 19, 2015 Infiniti unveils Q70L Bespoke Edition at Auto Shanghai; joins Q60 Concept and Q80 Inspiration in show debut - Infiniti Q70L Bespoke Edition revealed with concept-car inspired interior - Q80 Inspiration and Q60 Concept vehicles also make China premieres - Infiniti design, plus Global and China growth, highlighted Hong Kong/Shanghai – Infiniti today took the covers off its Infiniti Q70L Bespoke Edition at Auto Shanghai 2015, showcasing its concept car-inspired interior for the first time in front of the predominantly Chinese crowd. The special version of the production Q70L, with a 5.9-inch (150 mm) longer wheelbase, features four luxurious seats wrapped in rich white quilted leather. This exploration is meant to fill the gap between the current interiors in production cars and luscious interiors of Infiniti's concept cars. Shaped by meticulous craftsmanship and three-dimensional textures, the cabin of the Q70L Bespoke Edition has been transformed into a cossetting space, hinting at how the artistry of Infiniti's concept cars can become reality. The production model of the Infiniti Q70, and two more Infiniti concepts – the Q80 Inspiration and Q60 Concept – were also making Auto Shanghai debuts.

Infiniti delays fastback-like QX55 crossover until late 2020

Infiniti confirmed it has delayed QX55 production by about five months. The as-yet-unveiled crossover is a swoopier, more stylish evolution of the QX50 with a fastback-like roof line inspired by some of the company's past models. The Nissan-owned company informed its suppliers production will start in November 2020, not in June as previously announced. It explained it needs to "ensure production capability" at the Aguascalientes, Mexico, facility that will manufacture the model. It didn't provide additional details, though a spokesperson confirmed the new timeline to Automotive News. The factory — a joint-venture between Mercedes-Benz parent company Daimler and Nissan — also makes the QX50, the A-Class, the Kicks, and the Sentra, among other models. "Production schedules are internal and due to various operation priorities can move — sometimes forward, sometimes backward — as a normal course of business," a spokesperson told Autoblog.  The QX55 is based on the aforementioned QX50, and spy shots confirm the two models share several design cues when viewed from the front. Minor nameplate-specific details will set the 55 apart from the 50. It's a different story out back, where the 55 ditches the 50's family-friendly silhouette for a fast-sloping roofline penned with an eye on the first-generation FX released for the 2003 model year, five years before the original BMW X6.  Infiniti is not yet revealing technical specifications, but we expect the variable-compression VC-Turbo engine will be one of the available powertrains. The turbocharged, 2.0-liter unit makes 268 horsepower and 280 pound-feet of torque in the QX50. It also returns 26 mpg in combined driving, according to the EPA. What remains to be seen is whether the delay also affects the car's unveiling date, which hasn't been publicly announced yet. An Infiniti spokesperson told Autoblog the QX55 is scheduled to make its debut "in the next few months," and pointed out it's one of five new models due out in the next three years. When it does arrive, the Infiniti QX55 will compete in the same segment as the BMW X4 and the Mercedes-Benz GLC Coupe.