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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2021 Infiniti QX50 adds new features and a blacked-out appearance package

The 2021 Infiniti QX50 is out, and Infiniti has made a couple changes of note. Most of them are equipment related, but the luxury crossover’s price is going up this year, too. A base QX50 Pure is $700 more expensive this for 2021, with the new total being $38,975. That gets you the front-wheel-drive model. If you want all-wheel drive, thatÂ’ll be another $2,000. For your extra coin, Infiniti has added a Wi-Fi hotspot, acoustic laminated front side glass, rear seat-mounted side-impact airbags and a new automatic emergency call system for when the vehicle is involved in a collision. All those features are standard across every QX50. More features are also added to the $42,525 Luxe trim as standard equipment. You now get heated front seats and ProPilot Assist. ThereÂ’s also a new $1,200 Appearance Package that is exclusively available on this trim. It adds 20-inch black-painted wheels, black mirror caps, black mesh grille, dark chrome exterior accents and a graphite headliner. Photos of this package can be seen in the monochromatic montage below. The price increases can be seen across the whole line. Even the Autograph (top trim) is up by $350 this year to $55,225. Tiny equipment bumps come along with these price increases. For example, the Essential trim adds the head-up display for no cost, and the Autograph trim adds InfinitiÂ’s Direct Adaptive Steering system. The 2021 QX50 is in dealers and on sale now. Related Video:

2016 Infiniti QX60 gets a facelift, Hybrid still alive

The future of the Infiniti QX60 Hybrid looked grim a few months ago, when Nissan confirmed the Pathfinder Hybrid was being discontinued. After all, the QX60 and Pathfinder are nearly identical underneath their different bodies. But with this 2016 model year refresh, Infiniti confirms that its QX60 Hybrid will indeed carry on for the new year. It's the same hybrid system as before, combining a supercharged, 2.5-liter inline-four with an electric motor for a combined 250 horsepower and 243 pound-feet of torque. New liquid-filled active engine mounts are added for 2016 in an effort to reduce overall harshness. Non-hybrid models carry on with the naturally aspirated 3.5-liter V6, good for 265 hp and 248 lb-ft. Front-wheel drive is standard with both engines, and all-wheel drive is optional. That's the biggest news for the updated QX60. Everything else baked in to the refresh is pretty standard. Up front, there's a new fascia that better aligns the seven-passenger crossover with every other Infiniti product, and the taillights are slightly more stylized than before. It looks nice, but there's still no hiding those Nissan Pathfinder bones. Infiniti says new shock absorbers and springs will help improve ride quality, and steering effort is improved with a retuned, speed-sensitive electronic power assist system. Standard, Sport, Eco, and Snow modes will help you manage the power depending on the weather and your driving style. We don't know how much this will actually improve the QX60's ride, but we never really had any problems with the luxury crossover's relaxed dynamics, anyway. Look for the QX60 to officially debut at the 2016 Detroit Auto Show, following a reveal at a media event this week. For the full details on all the super-nitty-gritty changes, check out the press blast below. Infiniti QX60 Premium Crossover Offers Enhanced Design, Dynamics, Comfort and Convenience for 2016 - Refreshed exterior design adds to premium look and feel - Chassis dynamics retuned for a more engaging, comfortable drive - Interior revisions bring enhanced luxury for up to seven occupants - Augmented suite of assistive and intuitive technologies NASHVILLE (Dec. 15, 2016) – Infiniti has comprehensively enhanced its versatile QX60 premium crossover for 2016, introducing a wide range of changes that improve the seven-seater's exterior design and its driving dynamics, while showcasing new features and technologies that improve comfort, convenience and safety.