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Tesla leads and Infiniti bleeds in Consumer Reports' satisfaction survey

According to Consumer Reports, Tesla owners are more likely to rave about their vehicles than any other brand. And we're not surprised — Tesla has performed very well in past customer satisfaction surveys, despite the fact that the electric cars themselves tend to have more problems than most other automobiles. Second place went to Lincoln, which interestingly had a higher cumulative score than Tesla in individual category measurements like comfort and storage space. Ram, a truck-only brand, rounded out the top three. The consumer-focused magazine bases its owner satisfaction score on responses to a very simple question: Would you buy this exact car again? The higher percentage of owners who answer "definitely yes" to that question, the higher the satisfaction score. Further breakdowns are scored for other parts of the ownership experience, which is why brands that rank poorly in Consumer Reports' own reliability charts — like Tesla and Lincoln, for example — can still earn top marks for satisfaction. The lowest-ranked brands for satisfaction are Cadillac, Nissan and Infiniti. Interestingly, Cadillac performed better than average in Driving and Comfort and middle-of-the-road in the In-Car Electronics and Cabin Storage, but like most other brands, scored poorly in Value. In fact, only Subaru, Mazda and Volkswagen scored better than average in Value. Nissan and especially Infiniti earned comparatively low marks across the board to go along with the bottom-of-the-barrel satisfaction score. Here's the full list of automakers from Consumer Reports' satisfaction survey, ranked in order from best to worst: Tesla Lincoln Ram Chrysler Subaru Hyundai Porsche Dodge Mazda Toyota Kia Mini BMW Ford Audi Honda Volvo Volkswagen Lexus Jeep GMC Chevrolet Mercedes-Benz Buick Cadillac Nissan Infiniti It's worth diving into the individual category scores in addition to the official finishing order for a full look at the results. For instance, despite the fact that automakers like Lincoln and Ford use similar infotainment systems, their In-Car Electronics scores don't quite match up. Also, some automakers have full lineups with multiple cars, trucks and SUVs while others offer just a couple of nameplates. Head on over to Consumer Reports for all the details. Looking for a reliable car, truck or SUV? Check out the top 10 vehicles that owners keep the longest.

Six luxury-car features I'm ashamed to admit I love

A hot compress felt wonderful on my sore back. The methodical kneading of my shoulder blades loosened the knots that formed over several hours of driving. The Swedish-style pulses firing into my lumbar region released more tension.
I wasn't getting a much-needed massage following a recent road trip. I was getting it during the road trip.
I grew up riding in the back seat of a 1976 Chevy Nova. But once you use these lux features, it's easy to go soft.

2022 Infiniti QX60 gets reveal date, teases first glimpse of interior

The launch of the 2022 Infiniti QX60 has been a somewhat drawn-out affair, with a near-production concept being shown back in September. But the official reveal is now in sight: June 23 to be specific. And with this announcement comes our first brief look at the three-row luxury crossover's interior. It features the now trendy continuous air vent design, but has some interesting twists. The diamond-stitched top is unique. It looks like there may be a split, two-tone design between the driver and passenger sides like what we've seen in the QX50 and QX55. Sitting atop the dash is an infotainment screen, and behind that is an arcing piece of wood trim. We're excited about that infotainment screen. Though it doesn't look particularly fancy compared with some of the units coming from some American and German brands, it seems to be a big step up from current Infiniti systems that have used a somewhat odd and outdated dual-screen array. We're hoping for higher resolution and more modern graphics. Aside from the interior, we already know a number of things about the QX60. The concept gave us a good look at the exterior, and we know that it will use a variant of the Nissan Pathfinder's powertrain. That means a 3.5-liter V6 and a nine-speed automatic. At 295 horsepower, it will be a bit more powerful than the Nissan version. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. 2021 Infiniti Q60 Red Sport Interior