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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

10 automakers sued over keyless ignitions

Keyless ignition has rapidly proliferated throughout the auto industry to become a fairly normal feature on new cars. It's supposed to offer the convenience of keeping the fob in your pocket and just pressing a button to drive away. However, ten major automakers are now being sued in US District Court over claims that the system is dangerous, Reuters reports. The suit alleges that people are forgetting to shut off the engine, and the lack of an idle timer is the cause for 13 deaths by carbon monoxide poisoning and multiple injuries. The suit currently includes 28 plaintiffs, according to Reuters, but the lawyers are asking for class-action status to potentially add many more. The case goes after a major swath of the industry, including BMW, Daimler, FCA, Ford, General Motors, Honda, Hyundai, Nissan, Toyota, and Volkswagen, plus their related brands like Acura, Infiniti, Mini, and Lexus. In all, over five million vehicles are affected. The assertion here is that people walk away from their vehicle without shutting it off because they believe the engine shuts off automatically. If parked in a garage, carbon monoxide can build up, leading to poisoning. The lawyers claim automakers know this is a problem and also cite 27 complaints to the National Highway Traffic Safety Administration about the issue, according to Reuters. The plaintiffs are asking for an automatic shut-off and damages from the companies. These concerns have come up before, though. Toyota previously faced a lawsuit over a carbon monoxide death after a woman accidentally left her Lexus running. Also earlier this year, GM recalled 64,186 examples of the 2011-2013 Chevrolet Volt because owners weren't shutting them off. The problem resulted in two injuries, and the company released a software update to limit the idling time.

2013 Infiniti IPL G Convertible

Infiniti rolled out the IPL version of its G37 Convertible at the Los Angeles Auto Show more than a year ago. The Infiniti Performance Line treatment logically mirrors that of the IPL G Coupe, meaning it receives both cosmetic and mechanical tweaks designed to raise the pulse of driving enthusiasts. Aside from the overstated aerodynamic styling components and huge exhaust tips, the cabin features special leather upholstery, aluminum trim and IPL badging to distinguish it from lesser siblings. Under the hood, the 3.7-liter V6 (VQ37VHR) has been recalibrated to deliver 343 horsepower - 18 more than the standard coupe - and 273 pound-feet of torque. The suspension has been upgraded with firmer spring and stabilizer bar rates, multi-piston sport brakes are fitted and 19-inch graphite-finish wheels wrapped with summer rubber are bolted on. There are only two exterior color choices (Moonlight White and Malbec Black) and two upholstery choices (Stone and IPL-exclusive Monaco Red). Everything sounds marvelous until someone reveals its as-tested $62,415 window sticker.
DRIVING NOTES
The three-section steel roof raises and lowers in a leisurely manner - give it about 30 seconds each way. While it is marvel to watch, the operation seems clunky, not fluid. Buttoned up, with all four windows closed, the cabin is comfortable. Wind noise is minimal and the front buckets coddle passengers in all the right places. While tight, those of smaller stature will find the two rear seats tolerable for short journeys (my kids never complained). Outward visibility is also very good for a convertible - no impeding B-pillar.