2013 Hyundai Elantra 4dr Sdn on 2040-cars

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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Hyundai gives 3 millionth Elantra in America to hurricane hero near Houston (Update)

Correction: A previous version of this story incorrectly stated that the car given to Henry Rogers was the 3 millionth Hyundai in America. It was actually the 3 millionth Elantra in America. The text has been updated to reflect the correct information. Hyundai has just crossed a significant milestone in its history. Since the company's Elantra compact sedan was introduced to the American market back in 1991, the company has now sold the 3 millionth example here. The 3 millionth car is a normal Elantra sedan, a handsome, competent car that we don't find to be terribly exciting unless it's the Sport model with the turbo engine. But we're certain the owners of this new Elantra are pretty excited regardless. See, Hyundai didn't exactly sell the 3 millionth American Elantra. It donated it to Henry Rogers, a paramedic field supervisor in Baytown, Texas, near Houston. His town was pummeled by Hurricane Harvey, and he was out helping people for two days straight. Unfortunately, while he was out helping the citizens of Baytown, his family's home was being swallowed up by water. Neighbors came by to rescue his wife, three adopted kids, and three dogs. Everyone came out all right, but the house and its contents were lost. So for Rogers' contribution to the town, and for everything his family lost, Hyundai saw fit to get them started on the right foot with a fresh car, and a fairly historic one no less. Related Video: Image Credit: Hyundai Hyundai Economy Cars Sedan hurricane harvey

Ford Ranger, UK Mustang, Hyundai Hybrid | Autoblog Minute

Ford may bring the Ranger back to the US, the UK goes nuts over Mustang, and the battle of hybrids heats up with spy shots of Prius and a new Hyundai. Autoblog senior editor Greg Migliore reports on highlights from the week in automotive news.