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What do J.D. Power's quality ratings really measure?

Check these recently released J.D. Power Initial Quality Study (IQS) results. Do they raise any questions in your mind? Premium sports-car maker Porsche sits in first place for the third straight year, so are Porsches really the best-built cars in the U.S. market? Korean brands Kia and Hyundai are second and fourth, so are Korean vehicles suddenly better than their US, European, and Japanese competitors? Are workaday Chevrolets (seventh place) better than premium Buicks (11th), and Buicks better than luxury Cadillacs (21st), even though all are assembled in General Motors plants with the same processes and many shared parts? Are Japanese Acuras (26th) worse than German Volkswagens (24th)? And is "quality" really what it used to be (and what most perceive it to be), a measure of build excellence? Or has it evolved into much more a measure of likeability and ease of use? To properly analyze these widely watched results, we must first understand what IQS actually studies, and what the numerical scores really mean. First, as its name indicates, it's all about "initial" quality, measured by problems reported by new-vehicle owners in their first 90 days of ownership. If something breaks or falls off four months in, it doesn't count here. Second, the scores are problems per 100 vehicles, or PP100. So Power's 2015 IQS industry average of 112 PP100 translates to just 1.12 reported problems per vehicle. Third, no attempt is made to differentiate BIG problems from minor ones. Thus a transmission or engine failure counts the same as a squeaky glove box door, tricky phone pairing, inconsistent voice recognition, or anything else that annoys the owner. Traditionally, a high-quality vehicle is one that is well-bolted together. It doesn't leak, squeak, rattle, shed parts, show gaps between panels, or break down and leave you stranded. By this standard, there are very few poor-quality new vehicles in today's U.S. market. But what "quality" should not mean, is subjective likeability: ease of operation of the radio, climate controls, or seat adjusters, phone pairing, music downloading, sizes of touch pads on an infotainment screen, quickness of system response, or accuracy of voice-recognition. These are ergonomic "human factors" issues, not "quality" problems. Yet these kinds of pleasability issues are now dominating today's JDP "quality" ratings.

2019 Hyundai Nexo fuel-cell debuts in California by year’s end

Hyundai will make its 2019 Nexo hydrogen fuel-cell crossover available in California by end of the year, and while it still hasn't announced pricing, it said the vehicle will be sold at Hyundai dealerships in Van Nuys and Tustin in Southern Cal, with a San Jose dealer coming online in early 2019. Read Autoblog's Quick Spin review of the 2019 Nexo here. The Nexo is the replacement for the Tucson Fuel Cell, which it leased to customers and use to log testing miles in 18 countries. Considered the second generation of Hyundai's fuel cell car, the Nexo boasts an estimated range of 380 miles, 115 more than its predecessor, in the Nexo Blue trim, with an estimated MPGe of 65 miles in the city, 58 on the highway and 61 combined. The Limited model offers a slightly more, uh, limited driving range of 354 miles and an estimated MPGe of 59/54/57. The EPA has yet to publish official fuel-economy ratings. Power and acceleration are also improved to 161 horsepower and 291 pound-feet of torque. Hyundai developed the Nexo on its own dedicated architecture, which it says weighs less (though how much is not known), offers an improved power-to-weight ratio, and delivers a 20 percent faster 0-60 mph sprint time at a not-particularly blistering 9.5 seconds over the Tuscon. Despite the three hydrogen tanks, they take up less total space than the Tucson FCEV, so rear cargo volume is increased by nearly 6 cubic feet to 29.6 cubic feet, with the battery relocated to the trunk. The Nexo is also longer by 10.3 inches and wider by 1.5 inches, with a longer wheelbase, though it's shorter by 1 inch. Overall power increases to 135 kilowatts, with a slightly less energy-dense fuel cell but a battery pack that jumps by 16 kW to 40 kW. The Nexo also gets a host of driver-assist technologies, like forward collision-avoidance assist, high-beam assist and what it calls remote smart parking assist, which enables the car to autonomously park or retrieve itself from either a parking space, including parallel slots and rear-first parking spaces. Related Video:

New Ford Mustang incoming; driving the Tesla Model S Plaid | Autoblog Podcast #746

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Road Test Editor Zac Palmer. We're fast approaching the reveal of the 2024 Ford Mustang, and we talk about what we know so far. We also discuss what's next for the Chrysler 300, McLaren is mulling an electric crossover, we've got more Civic Type R details, and Mitsubishi's Ralliart sub-brand is making its return to America. We've been driving a Tesla Model S Plaid, Kia Sportage X-Pro and Kia EV6, and we give our final thoughts on our long-term loan of a Hyundai Palisade. Finally, we dip into the mailbag to help a listener choose a new sporty car in the "Spend My Money" segment. Send us your questions for the Mailbag and Spend My Money at: Podcast@Autoblog.com. Autoblog Podcast #746 Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Everything we know about the 2024 Ford Mustang 2023 Chrysler 300 updated. What's next? McLaren pulls U-turn, now mulling (possibly electric) luxury crossover 2023 Honda Civic Type R power figures and more revealed Ralliart returns to America for 2023 Cars we're driving Tesla Model S Plaid (and what the interior looks like after 19,000 miles) Kia Sportage X-Pro Kia EV6 Hyundai Palisade Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Green Podcasts Chrysler Ford Hyundai Kia McLaren Mitsubishi Tesla Coupe Crossover SUV Electric Future Vehicles Luxury Performance Sedan