2001 Gmc Sierra 1500 C1500 on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

2023 GMC Yukon Denali Ultimate comes with more style, most everything else

First introduced on the Sierra line, the even more luxurious Denali Ultimate trim is coming to the 2023 GMC Yukon. It includes nearly every available feature for the regular Denali as standard, plus some unique design features. The Denali Ultimate is distinguished by its dark chrome grille and badging, features that cannot be added to any other Yukon model. It also gets the largest wheels yet for the Yukon: 22-inchers with painted, machined and polished sections. The interior is more impressive. Most of the surfaces are covered in leather, real wood and aluminum trim. The seat backs and the wood trim have topographical maps of Mount Denali. Metal badging is even added to the seat backs with the special trim level's name. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. As for features, the Denali Ultimate comes with basically everything that's standard as well as what's usually optional on the regular Denali including magnetic shocks, huge screens, an 18-speaker sound system and massaging seats, among others. So this is one of the rare times where it actually is easier to list what's either an additional feature or just a preference. Naturally you get a choice of colors, and the trim level can be added to either the shorter Yukon or the longer Yukon XL. The standard engine is the gas-powered 6.2-liter V8 with 420 horsepower and 460 pound-feet of torque. The 3.0-liter turbodiesel straight-six is an option with 277 horsepower and the same amount of torque. Both are coupled to a 10-speed automatic and four-wheel drive. Super Cruise with towing and automatic lane change capabilities is another option, a rear-seat entertainment system and a towing package. And that's it. Pricing hasn't been announced, but it's pretty clear this will be the most expensive Yukon trim. The final numbers will be coming this June. Deliveries begin this fall.

2021 GMC Canyon AT4 Off-Road Performance Edition is ready to hit the trail

GMC introduced a more capable Canyon AT4 named Off-Road Performance Edition that gains modifications like skid plates and a beefier suspension. It can venture further off the beaten path, but it won't get there faster. Based on the AT4, which is already better suited to venturing into the woods than the standard Canyon, the Off-Road Performance Edition gains a taller suspension and loses its sizeable front air dam to offer a 30-degree approach angle. GMC knows adventurers will be tempted to put that figure to the test, so it also added skid plates made with 5/32-inch aluminum to protect the radiator, the front differential, the steering gear, and the oil pan. Full-length rock rails on both sides shield the rocker panels from expensive encounters with boulders and other obstacles. Finally, the Off-Road Performance Edition stands out from the AT4 with specific 17-inch wheels painted in gloss black, black AT4 logos, and black exhaust tips. 31-inch Goodyear Wrangler tires come standard. Changes in the cabin are limited to floor liners. Out back, the cargo box receives a spray-in liner. Don't look for Ram 1500 TRX-like performance, because it doesn't sound like GMC made any major mechanical modifications to the Off-Road Performance Edition. Power comes from a 3.6-liter V6 that sends 308 horsepower and 275 pound-feet of torque to the four wheels via an eight-speed automatic transmission and an automatic locking rear differential provided by Eaton. AT4 buyers can order a 2.8-liter Duramax turbodiesel four-cylinder with 181 horsepower and a stout 369 pound-feet of torque on tap for an additional $4,375, but there's no word yet on whether this fuel-saving engine will be available on the Off-Road Performance Edition, too. GMC's 2021 Canyon AT4 Off-Road Performance Edition will go on sale later in 2020, though pricing information hasn't been announced yet. For context, the standard AT4 costs $39,395 in its most affordable configuration.