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GM puts e-commerce shopping in car dashboards
Tue, Dec 5 2017DETROIT — General Motors on Tuesday said it will equip newer cars with in-dash e-commerce technology, betting it can profit as drivers order food, find fuel or reserve hotel rooms by tapping icons on the dashboard screen, instead of using smartphones while driving. GM's Marketplace technology, developed with IBM, will be uploaded automatically to about 1.9 million model-year 2017 and later vehicles starting immediately, with about 4 million vehicles across the Chevrolet, Buick, GMC and Cadillac brands equipped with the capability in the United States by the end of 2018, GM said. GM will get an undisclosed amount of revenue from merchants featured on its in-dash Marketplace, Santiago Chamorro, GM vice president for global connected customer experience, said during a briefing for reporters. Customers will not be charged for using the service or the data transmitted to and from the car while making transactions, he said. "This platform is financed by the merchants," Chamorro said. GM will get paid for placing a merchant's application on its screens, and "there's some level of revenue sharing" based on each transaction, he said. It is too soon to say how much revenue GM could realize from the Marketplace system, he said. The GM Marketplace will compete for customer clicks and revenue with hand-held smartphones, which offer a far richer array of applications than the GM system will at the outset. Amazon.com is partnering with other automakers, including Ford, to offer in-car e-commerce capability through Amazon's Alexa personal assistant system. For example, GM will launch Marketplace with just Shell and Exxon Mobil icons in the fuel category. The only restaurant available for in-car table reservations at launch is the chain TGI Fridays, GM said. In addition, there will be apps for parking, and ordering ahead at coffee shops and restaurants such as Starbucks, Dunkin' Donuts and Applebee's. "We will be adding more vendors," with some coming in the first quarter of 2018, Chamorro said. In addition, he said GM plans to expand integration into its vehicles of music, news and other information services. GM also hopes to use its in-car Marketplace connections to expand purchases of products and services, such as additional access to in-car wifi, from its own replacement parts business and dealer network. Customers can "expect to see more service promotions coming through the platform," Chamorro said. Reporting by Joe WhiteRelated Video:
GM recalls 83,572 SUVs for ignition switch issue
Sun, Jan 4 2015General Motors is recalling 83,572 SUVs from the 2011 and 2012 model years over a potential ignition lock actuator issue. In affected vehicles, the actuator isn't the right size, which could cause the ignition to get stuck in the "Start" position, and then either due to a jarring event or a "cool interior temperature" the ignition could switch back to the "Accessory" position. Doing so would cause a loss of power assistance and the airbags might not deploy. This is a different ignition issue than the one that's been ongoing for the past year. GM said it expects that less than 500 vehicles suffer from the problem, but that the pool could include vehicles from 2007 through to 2014 that have already been fixed, but with defective parts. The 2011-2012 SUVs included in the National Highway Traffic Safety Administration notice: Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. GM will notify owners and dealers will inspect the ignition lock housing to see if it needs a free replacement. RECALL Subject : Ignition Lock Actuator may Bind Report Receipt Date: DEC 30, 2014 NHTSA Campaign Number: 14V827000 Component(s): ELECTRICAL SYSTEM Manufacturer: General Motors LLC SUMMARY: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position. CONSEQUENCE: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury. REMEDY: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Chevy Express, GMC Savanna reportedly ending production for 2025
Sat, Jul 2 2022The oldest commercial vans on the market may only have a few years left, according to a report from Autoweek. The news outlet cited a "competitive analysis source" in saying that the Chevy Express and GMC Savanna commercial vans would be discontinued after the 2025 model year. They would then be replaced by a new electric van, likely Ultium-platform based, for the 2026 model year. We reached out to GM for comment, and this is the official statement sent to us: "We have said in the past that as part of GM’s larger EV acceleration plans that we will add two new vehicles to our commercial portfolio. The first is a full-sized battery electric cargo van and the second is a medium-duty truck that will put both Ultium and our Hydrotec hydrogen fuel cell technology to work. We have not disclosed timing, names or shared any other details, so any articles reporting more are purely speculative." The GM vans are mighty old, having been introduced for the 1996 model year. They've barely changed since then, having received just some facelifts and updated powertrains over the years. And with GM's electrification plans, we're not surprised that these vans will be on the way out. We do have some disagreement about the reported timeline for replacement, though. We suspect that the upcoming electric vans will overlap with the old vans for at least a year. The reason being that there are a lot of these vans on the road, and there are a lot of pieces of equipment that fit them. Box vans, buses and more have components that have been designed for the Express and Savanna. If you're a fleet that has invested in these components, you might not be ready to shift over to a whole new platform. So GM will probably want to give fleet buyers one last opportunity to replace any old vans before committing entirely to a new electric van platform. It will also be interesting to see what kind of market the GM electric vans enter. Ford already has its electric Transit on the way, and Stellantis will be launching the Ram ProMaster electric van next year. Those are both based on existing gas-powered vans. And GM itself has already delivered the first of its larger BrightDrop EV600 electric vans to FedEx. The coming GM vans will likely be new platforms, which could give them performance and range advantages, though the Ford and Stellantis vans will have the advantage of being compatible with equipment for the gas variants.