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NHTSA ends GM steering investigation without seeking a recall
Wed, Jun 8 2022DETROIT — U.S. safety regulators have closed an investigation into sticky power steering on thousands of older General Motors SUVs and will not seek a recall. The National Highway Traffic Safety Administration says GM in 2014 issued “special coverage” to fix the problem on the Chevrolet Equinox, GMC Terrain and other models. The coverage replaced a steering gear with an improved one. The agency said a recall isn't needed because of the coverage and low complaint and warranty repair rates. The agency opened the probe in June of 2020 into steering problems affecting an estimated 781,000 of the SUVs from the 2010 through 2012 model years. Increased friction could make it feel like the steering wheel is stuck. But GM said the SUVs could still be turned, although with more effort than usual. “In view of the special coverage, low rate of failure and low potential hazard to drivers, this preliminary evaluation is closed,” the agency wrote in documents posted Wednesday on its website. Government/Legal Recalls Chevrolet GMC Safety
GMC recalls 740,000 Terrains to address headlight issue
Tue, Mar 22 2022GM is recalling 740,581 of its 2010-2017 GMC Terrains to address an issue with their headlight lenses that allow intense beams of light to escape at certain angles. GM had petitioned the government for an exemption because the errant photons aren't being cast directly at oncoming drivers, but after a review, NHTSA denied the request, leaving the ball in GM's court. After taking time to "review NHTSA's decision and explore potential next steps," GM relented and announced a recall campaign. The Terrain's headlight design allows a narrow sliver of low-beam light to reflect off the inner surface of the high beam reflector, GM's defect report says. The reflections depart the lens at angles that don't make them directly hazardous to oncoming drivers, which is why GM petitioned for an exemption. However GM says the bright spots can cause glare or just be inherently distracting, either of which can cause problems on the road. Per NHTSA, these slivers are four times brighter than allowed for low-beam headlights. If you own a last-generation GMC Terrain, expect to start receiving notices about this recall in mid- to late April, however the company has not yet said exactly how the problem will be remedied. Current Terrain owners can rest easy, as 2018 and newer models have a completely different headlight assembly. Recalls GMC Ownership Safety Crossover SUV
2022 GMC Hummer EV voluntarily recalled for battery connector issue
Mon, Aug 8 2022When vehicles from certain automakers need to return to dealers for fixes but the National Highway Traffic Safety Administration isn't involved, these situations might be called "Customer Satisfaction Programs." It is, effectively, a voluntary recall. GM Authority notes that GM has issued one such program for the GMC Hummer EV and the Brightdrop Zevo 600 van (formerly the EV 600) to deal with a battery issue. In roughly 424 total units across both populations, the high-voltage connector might prematurely corrode. If this happens, water can leak through the connector into the pack. A warning light in the gauge cluster will alert owners to the condition. GM doesn't outline the possible results of water getting into the pack, but the outcome wouldn't be ideal.  The fix is a trip to the service bay to have a technician apply sealant to the high-voltage connector.  GM says it will get in touch with Hummer EV and Brightdrop owners about making appoints with dealers. Meanwhile, owners can contact GM Customer Service at 800-462-8782 and refer to Satisfaction Program No. N222362090. Owners can also visit the GM Recall Center page and insert their VINs to find out if their vehicles are affected. Since this isn't a recall overseen by the NHTSA, the issue isn't covered on the NHTSA's site. However, there are Manufacturer Communications between GM and the NHTSA related to other H2 issues such as a calibration issue with the Hummer EV's Extract Mode and the HVAC, so owners might want to visit SaferCar.gov for the whole picture.