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GMC Syclone pickup returns via Special Vehicle Engineering

The original GMC Syclone was a 1991 mid-size Sonoma pickup turned muscle truck. Its heavily modified 4.3-liter V6 sported a turbocharger, intercooler, and modified internals, raising output to a Corvette-baiting 280 horsepower and 350 pound-feet of torque. The engine was paired with a four-speed automatic, rear-biased all-wheel drive, and four-wheel antilock brakes (the coming thing). With an all-black livery and a lowered ride height, the Syclone looked the business, and backed up those looks with a 0-to-60 time of 4.3 seconds and a 13.4-second quarter-mile, according to contemporary magazine testing. Given all the recent interest in high-performance pickups, it's amazing that GMC hasn't revived the Syclone. But where manufacturers leave an opening, the aftermarket steps in — in this case that's Specialty Vehicle Engineering, which as CNET reports is resurrecting the nameplate for a build of 100 new Syclones, based on the GMC Canyon, which will update the idea a lot more horsepower. The 2019 Syclone takes as its starting point the extended-cab version of the Canyon. The engine is again a V6, this time a 3.6-liter fitted with a supercharger and a custom cat-back exhaust system, upping output to 455 ponies from the stock 306. SVE's Syclone can be had with rear- or all-wheel drive, and it, too, features upgrades to the brakes and chassis. Six-piston front calipers are fitted in place of the standard four-piston units, and the slotted front rotors are upsized from 12.2 inches to 13.6. The suspension is lowered by two inches up front and five inches at the rear, with stiffer traction bars, bushings, dampers, and a heftier rear anti-roll bar. Unlike the original, the modern Syclone can be had in colors other than black — any of the standard Canyon hues are available — but the appearance is customized with rocker-panel extensions, body-color grille and rear bumper, and a composite hood insert. The interior gets embroidered logos and badges, including a numbered plaque on the dash. The price for the Syclone is $39,995 — that's for the package, on top of the cost of the truck. But at least ordering is easy: The Syclone package can be ordered through select GMC dealers.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

GM expected to debut two new crossovers at Detroit Auto Show

Next month, General Motors is expected to debut two new crossovers at the North American International Auto Show. That's according to Automotive News and The Wall Street Journal, which reports that the successors to the aging Chevrolet Traverse and GMC Terrain will finally make their debut. The two crossovers have been on sale since 2009 and 2010 respectively and are due for updates as the competition has newer models on the market. Both crossovers play in growing market segments where sales success is crucial for the respective brands. GM, and the automotive industry as a whole, has been shifting its focus towards crossovers in the last few years. The Traverse and the Terrain are some of the oldest SUVs on the market and are in dire need of an update. GMC's Acadia, the former corporate clone to the Traverse (and Buick Acadia), switched to a new platform in 2016. And the Terrain's platform-mate, the Chevrolet Equinox, was revealed a few months ago. Both the new Chevy and GMC models are expected to go on sale late in 2017 as 2018 models. Look for a follow up to the Traverse's sister, the Buick Enclave, to make an appearance soon. Related Video: News Source: The Wall Street Journal via Automotive NewsImage Credit: Reuters Rumormill Detroit Auto Show Chevrolet GMC Crossover SUV gmc terrain 2017 Detroit Auto Show