99 Gmc Sierra 1500 Lifted 9 Inches on 2040-cars

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Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

2025 GMC Yukon AT4 teased, will likely follow 2025 Suburban template

It's time to begin teasing the 2025 GMC Yukon, the luxury truck division doing so with a glimpse of the front fascia on the AT4 trim. This being a refresh, we're not looking for major changes to hard points. In contrast to today's Yukon, it seems the new face will stress horizontal breadth instead of highlighting the central aspect of a giant grille and skid plate area. Starting with the taller C-shaped headlights on the 2025, a shorter horizontal element at the top no longer reaches all the way to the grille surround, and it's separated from the three main beams below by a body-colored piece extending from the grille cradle. Below the light, a new lower bumper treatment probably increases the aggression compared to today's truck. Instead of black centerpiece that houses the skid plate and a pair of tow hooks, it appears the entire bumper will be black and wrap around into the fenders. Finally, the grille looks the same, but its crossbars have been reprofiled.  As sibling to the 2025 Chevrolet Tahoe and Suburban that Chevy revealed last November, we expect many of the same updates here. Outside, that would mean refinements to the independent rear suspension for more nimble handling, new wheel designs, and availability of the second-generation 3.0-liter Duramax inline-six with 305 horsepower and 495 pound-feet of torque instead of today's 277 hp and 460 lb-ft. Inside, we expect a new instrument panel housing a 17.7-inch touchscreen for infotainment, and a column shifter replacing the push buttons on the center console. Updated trim materials — along with the overdue infotainment upgrade — should provide a finer sense of luxury than what's currently on offer.  If tech treats carry over, buyers will have access to the Connected Cameras feature for viewing and recording inside and outside of the vehicle for crash and security purposes. An Interior Motion Detection system can detect "micro-movements" in the cabin that could signal a baby or a pet left in the vehicle.  The Yukon might go further than the Chevy SUVs, seeing that GMC has some birthdays to celebrate: 2024 is the fifth anniversary of the AT4 trim and the 25th anniversary of the Denali trim. We'll find out later this year, GMC promising the Yukon reveal sometime after the new Acadia begins shipping to dealers.

GMC has received 65,000 Hummer EV orders so far

The GMC Hummer pickup truck only just went on sale, and already there's word from company brass that demand is higher than expected. According to a report from CNBC, Duncan Aldred, global vice president of GMC, said the automaker has received more than 65,000 combined orders for the current electric truck and upcoming SUV. What's more, the number of customers converting reservations into orders is humming along at 95%, which is also higher than the company projected. "Production’s actually slightly ahead of plan and weÂ’re putting things in place now to actually expedite that as well, so we can deliver these reservations quicker than we originally thought," Aldred said, adding that new orders placed today probably won't result in a delivered vehicle until 2024. "WeÂ’re doing all the studies on that and weÂ’re confident we can go a lot quicker than we originally thought," Aldred said, "But it still means a reservation now probably means delivering in Â’24." The version of the Hummer pickup that's currently being built is the highest-spec Edition 1 model. That truck ran at least $110,295, but since it's already sold out, new customers will be looking at Hummer EV 3X that starts right around the $100,000 mark before any optional equipment is added (and assuming you can find a dealer that won't try to jack up the price). At some unspecified point in the next year or so, GMC will start building a lower-cost Hummer 2X for $89,995. A year or so later, the  $79,995 Hummer EV 2 will make its debut. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.